Change and Configuration Manager (US Citizen with Active Secret Clearance)

Powerhouse Institute Inc

$90K — $130K *
US-AnywhereRemote in Washington, DC
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Must be a U.S. Citizen with no dual status
  • Active secret federal security clearance is mandatory
  • At least 8 years of progressive professional experience
  • 5+ years focusing on change and configuration management
  • Direct experience in government or enterprise IT environments
  • Familiarity with Agile development and IT operations
  • Bachelor's degree or equivalent professional experience, with ITIL and PMP certifications as desirable.

Responsibilities

  • Maintain system integrity and minimize disruptions through effective change implementation
  • Manage change and configuration activities across IT systems and infrastructure
  • Ensure only approved changes are made to configuration baselines
  • Coordinate change requests and facilitate CCB meetings
  • Keep accurate records of configuration items and system assets
  • Collaborate with cybersecurity and other teams for compliance with governance requirements
  • Develop change management strategies to enhance employee adoption and engagement
  • Train and support employees to adapt to new processes and systems

Benefits

  • 401(k) Retirement Plan with employer match
  • Comprehensive health insurance plans (medical, dental, vision)
  • Company-paid long-term and short-term disability insurance
  • Company-paid life insurance
  • Access to Employee Assistance Program (EAP)
  • Generous paid time off (PTO) and paid holidays
  • Voluntary life and AD&D insurance options
  • Discount programs for various consumer products and wellness services
Full Job Description
Job Type

Full-time

Description

NOTE: This opportunity is open to W2, 1099 or C2C (no third parties, please). The candidate MUST be a U.S. Citizen with an active secret federal security clearance. This is a remote opportunity; candidate must be based in the United States; must have reliable high-speed wired (not wireless) internet connectivity. ET time zone work schedule.

Daily Responsibilities
  • This role is essential for maintaining system integrity and ensuring that changes are implemented smoothly and effectively while minimizing disruptions within the organization.
  • Manage enterprise change and configuration management activities across systems, applications, and infrastructure.
  • Maintain configuration baselines and ensure only approved changes are implemented.
  • Coordinate change requests, impact assessments, approvals, and implementation activities.
  • Support and facilitate Configuration Control Board (CCB) meetings and change review processes.
  • Maintain accurate records of configuration items, assets, and system inventories.
  • Collaborate with cybersecurity, development, and operations teams to ensure compliance with security and governance requirements.
  • Support audits, reporting, documentation, and continuous process improvement efforts.
  • Change Management Strategy: Develop and implement change management strategies and plans that maximize employee adoption and usage of required changes.
  • Stakeholder Engagement: Act as a coach for senior leaders and executives, helping them fulfill their roles as change management sponsors.
  • Training and Support: Provide training and support to employees affected by changes, ensuring they are equipped to adapt to new processes and systems.
  • Impact Analysis: Conduct impact analyses to assess change readiness and identify key stakeholders.
  • Communication: Enable the design and delivery of key communications regarding changes to ensure clarity and understanding among all employees.


Requirements

  • Must be a U.S. Citizen (no dual status) (As mandated by our government client).
  • Must possess an active secret federal security clearance.
  • Must have reliable high-speed wired (not wireless) internet connectivity.
  • 8+ years of progressive professional experience.
  • 5+ years of experience and proficiency in change and configuration management.
  • Experience supporting change and configuration management in a government or enterprise IT environment.
  • Experience managing configuration baselines, change requests, and governance processes.
  • Experience supporting Agile development and IT operations environments.
  • Experience using enterprise collaboration and documentation tools such as Salesforce, SharePoint, Jira, or Confluence
  • Strong organizational, communication, collaboration, and stakeholder management skills.
  • Analytical thinking and problem-solving mindset.
  • Excellent verbal and written communication skills for expressing technical requirements and designs.
  • Bachelor's degree in computer science, engineering, information sciences, or related discipline. Additional related professional experience can be substituted for a bachelor's degree.
  • - ITIL Foundation or ITIL 4 certification is a PLUS.
  • - PMP, CCMP, or related change management certification is a PLUS.
  • - Experience supporting federal or DoD programs is a PLUS.
  • - Experience supporting cloud-based systems and DevSecOps environments is a PLUS.


Our Comprehensive Employee Benefits Package Includes:
  • 401(k) Retirement Plan (Employer Match)
  • Health Insurance Plans (Medical, Rx, Dental, and Vision - Open Access)
  • Long Term and Short-Term Disability (Company Paid Benefit)
  • Life Insurance (Company Paid Benefit)
  • Employee Assistance Program (EAP)
  • Generous Paid Time Off (PTO)
  • Paid Holidays
  • Voluntary Life and AD&D Insurance
  • Discount Programs for Consumer Products and Wellness Services


Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

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