Supervises a staff of direct report operations personnel engaged in one or more valuables handling units of the Cash Services Department. Schedules and assigns daily work assignments and monitors operations to ensure duties are performed accurately, in accordance with established procedures and deadlines. Ensures the appropriate circulation of a significant value of currency/coin inventory to meet the needs of financial institutions during normal operations and contingency events. Develops and recommends work methods to maximize operational efficiency. Maintains working knowledge and ensures proper application of all Cash governing procedures including Custody Control Standards, Federal Reserve Currency Operational Manual, District Procedure Manual, and other Cash governing documents. The level of work is considered advanced and staff must be able to work under minimal supervision. This job has direct reports. Your Responsibilities 30 Supervises a staff of direct reports, coordinators and operations personnel engaged in one or more units of the Cash Services Department. 30 Schedules and assigns daily work assignments and monitors operations to ensure duties are performed accurately, in accordance with established procedures and deadlines. 30 Coordinates workflow, solves operational problems and delegates work assignments. 30 Coordinates staff meetings. 30 Monitors quality and production standards. 30 Recommends, develops and implements programs to improve quality and enhance productivity. 30 Consults with department management, other departments and financial institutions to discuss and resolve operational problems. 30 Demonstrates effective leadership skills by acting in a manner that demonstrates the Bank's vision, values and desired culture; demonstrates respect for everyone, fosters an environment that provides an opportunity for staff to grow and excel; builds and sustains productive relationships; addresses conflict respectively and constructively; and works in partnership within and across workgroups; provides both peer and staff level coaching and mentoring. 30 Assists in the development and administration of staff. 30 Trains and/or directs employee training in operational procedures and controls. 30 Prepares and administers performance evaluations and other personnel related matters. 30 Monitors staff time and attendance. 30 Counsels employees on performance, recommends promotions and placements. 30 Coordinates and/or conducts staff training. 30 Participates in employment decisions by interviewing and selecting qualified candidates. 30 Participates in internal initiatives and acts as a representative of the Seventh District when applicable. 30 Responsible for the daily opening and closing of vault doors and associated positioning of supporting structures. Unit Specific Duties: High Speed Unit: 30 Ensures currency is processed timely and efficiently and maintains, tests, and tracks sensors. 30 Provides technical assistance to staff and field engineers. 30 Performs testing of highly technical processing equipment. 30 Coordinates equipment maintenance/repair with field engineers and other outside contractors. Paying and Receiving Unit: 30 Ensures the efficient flow of currency to and from High Speed. 30 Coordinates external shipments with other Federal Reserve Banks. 30 Plan new currency shipments to ensure appropriate payable inventory is maintained. Coin Unit: 30 Monitors daily activities of all terminals. 30 Performs periodic audits of terminals. 30 Orders coin from the Mints. Administration Unit: 30 Ensures daily balancing of all Cash Department's entries to the Bank's accounting system and accurate reporting of statistical data 30 Leads the department in testing, training and implementation of various Cash automated systems. Your Background 30 Bachelor's Degree or equivalent experience as noted below 30 3 to 5 years of related work experience 30 Prior experience in Operations/Production management 30 Relevant coursework in operations, business, computers and/or accounting 30 Demonstrated independent thinking and decision-making abilities 30 Demonstrated people leadership skills 30 Strong analytical skills 30 Solid communication skills, both oral and written 30 Ability to use MS Outlook, MS Word, MS Excel and automated information technology systems 30 Ability to work extended hours What we Offer 30 Comprehensive benefits package includes medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria 30 A learning environment with opportunities to gain new skills and grow your career Additional Requirements 30 Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. 30 This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take approximately two months to be completed. The screening covers areas such as education/employment verification, criminal history, credit history, and reaches out to your references and people that know you well. 30 As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary. The expected starting salary range for this position in Chicago is between $119,200 and $141,000 annually in addition to potential annual performance-based discretionary bonuses. Final salary and offer will be determined based on the employing Bank and the applicant's relevant experience, skills, internal equity, and alignment with geographic and other market data. Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels. Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) Yes Job Category Operations Family Group Work Shift Third (United States of America)