Bachelor's degree in Finance, Accounting, or related field
Solid understanding of cash application processes and accounting standards
Strong analytical skills for resolving discrepancies and variances
Effective communication skills for cross-departmental collaboration
Experience in process improvement and automation initiatives
Leadership capabilities to mentor and develop team members
Responsibilities
Lead daily cash application functions and oversee payment processing activities
Ensure accuracy and timely recording of cash receipts and disbursements
Oversee reconciliations related to cash activity and resolve cash discrepancies
Collaborate with various departments to improve cash application processes
Identify and address operational issues affecting cash transactions
Assist in month-end and year-end closing activities for cash activities
Develop and enhance cash application policies and internal controls
Propose improvements for efficiency and scalability in cash application processes
Provide guidance and support to team members in their roles
Benefits
Hybrid work environment with in-office attendance required
Opportunity for professional development and leadership training
Engagement with multiple business teams for cross-functional experience
Chances to identify and implement process improvements
Stable work environment with established company policies and controls
Full Job Description
LOCATION
Charlotte, NC - hybrid work environment (in-office 3 days per week required)
WHAT YOU`LL BE DOING:
Lead the day-to-day cash applications function, including oversight of incoming payments, outgoing cash activity, adjustments, refunds, transfers, and related posting activity.
Ensure cash receipts and disbursements are recorded accurately, timely, and in accordance with company policies, internal controls, and applicable accounting standards.
Oversee account reconciliations related to cash activity, including research and resolution of unapplied cash, discrepancies, aging items, and variances.
Partner with Accounting Operations, Treasury, Finance, Billing, Collections, and other business teams to resolve cash application issues and improve end-to-end cash processes.
Monitor operational workflows to identify unusual transactions, control gaps, process delays, or recurring issues; lead or support root cause analysis and corrective action plans.
Support month-end, quarter-end, and year-end close activities by ensuring cash activity is complete, accurate, documented, and reconciled within established timelines.
Maintain, update, and improve cash application policies, procedures, process documentation, and internal control practices.
Identify opportunities to improve efficiency, automation, reporting, and scalability across cash application processes in a complex, multi-entity environment.
Provide leadership, coaching, and development to team members, including workload management, review of work, performance feedback, and process training.
Build strong working knowledge of relevant lines of business, systems, accounting flows, regulatory requirements, and reporting needs impacting cash activity.
