At PD&A, the Case Operations Manager/Case Manager will help coordinate expert engagements from initial intake through retention. You will work directly with PD&A experts and leading law firms to ensure cases progress efficiently and client needs are met. The role offers exposure to sophisticated legal work, nationally recognized experts, and meaningful opportunities for growth. This is a full-time position based in Orange County, CA. Key responsibilities include: • Serve as primary point of contact for clients, managing matter intake & ongoing communication • Review intakes, complaints, and supporting materials to understand case needs • Identify and match the most qualified experts for each engagement • Coordinate expert outreach, availability, and retention process • Draft and manage engagement letters with clients, including negotiating key terms • Maintain accurate records and case data within internal systems • Provide a high-touch client experience through thoughtful, timely, and thorough communication • Proactively address issues and ensure engagements progress smoothly • Work closely with Accounting/Finance and leadership to support active matters • Support additional projects and operational initiatives as the firm grows About You You are a problem solver and thrive in an environment where you can deliver a great client experience and are excited about the opportunity to work in a role that utilizes your strong attention to detail, project management, and incredible communication skills.