Mass General Brigham

Case Manager

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a related field required
  • MA license required (RN, PT, OT, SLP, RT, or LCSW/LICSW)
  • 2-3 years case management, utilization review, or discharge planning experience preferred
  • Strong customer and interpersonal skills
  • Proficient in Microsoft Office Applications

Responsibilities

  • Complete intake interviews to assess patient needs
  • Coordinate discharge and aftercare services with the clinical team
  • Discuss assessment findings with physicians and treatment teams
  • Assist in discharge planning as required
  • Identify appropriate resources for post-discharge care
  • Perform ongoing evaluations for level of care appropriateness
  • Review and advocate for needed medical and psycho-social evaluations

Benefits

  • Generous sign-on bonus of up to $10,000
  • Comprehensive benefits package
  • Career advancement opportunities
  • Differentials, premiums, and bonuses as applicable
  • Recognition programs designed to celebrate contributions and support professional growth
Full Job Description
Site: Spaulding Nursing and Therapy Center Brighton, Inc.

Job Summary
This full-time, M-F on the day shift position.

*We're offering a generous sign-on bonus of up to $10,000 to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process.*

Ideal Candidate:
- Case management experience
- SNF experience
- MA license required (RN, PT, OT, SLP, RT or LCSW/LICSW)

Summary
Responsible for completing intake interviews; determining need for medical and psycho-social evaluations; reviewing therapist and physician evaluations, care objectives, and plans; coordinating services being provided; advocating for needed services and entitlements.

Does this position require Patient Care?
Yes

Essential Functions
-Discusses assessment findings and patient status with physician and /or treatment team to maximize outcomes.

-Assist in discharge planning as required

-Communicating effectively and efficiently internally and externally.

-Coordinates discharge and after care services with guidance from the clinical team

-Assists others and supports the team.

-Demonstrates the ability to follow through with requests, sharing of critical information, and getting back to individuals in a timely manner.

-Initiate a complete assessment, to gather and/or verify relevant baseline data, identify their understanding and expectations of their stay, and identify any potential issues/barriers to arranging post inpatient care.

-Proactively work with patient, caregiver, and the interdisciplinary team, including community providers of medical services, as appropriate, to develop a realistic and timely plan for post inpatient care.

-Identify and coordinate appropriate resources post discharge for patients requiring homecare, outpatient, or placement in an alternate level of care.

-Perform ongoing evaluation for appropriateness for the facility's level of care by applying knowledge of level of care criteria with active collaboration with patients insurance payer

-Comply with all applicable State and Federal regulations as well as other credentialing bodies, including but not limited to, Joint Commission and CARF, regarding the case management process.

Qualifications

Education
Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
RN, PT, OT , SLP, RT or LCSW/LICSW required

Experience

case management, utilization review, or discharge planning experience 2-3 years preferred

Knowledge, Skills and Abilities
- Strong customer and interpersonal skills.
- Knowledge of community service resources.
- Proficient User in Microsoft Office Applications.
- Strong commitment to clinical excellence.
- Strong problem solving skills and team oriented behavior.
- Strong patient/customer service skills.
- Ability to verbally calm patients.

Additional Job Details (if applicable)
Physical Requirements
  • Standing Frequently (34-66%)
  • Walking Frequently (34-66%)
  • Sitting Occasionally (3-33%)
  • Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
  • Carrying Frequently (34-66%) 20lbs - 35lbs
  • Pushing Occasionally (3-33%)
  • Pulling Occasionally (3-33%)
  • Climbing Rarely (Less than 2%)
  • Balancing Frequently (34-66%)
  • Stooping Occasionally (3-33%)
  • Kneeling Occasionally (3-33%)
  • Crouching Occasionally (3-33%)
  • Crawling Rarely (Less than 2%)
  • Reaching Frequently (34-66%)
  • Gross Manipulation (Handling) Frequently (34-66%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)


  • Remote Type

    Onsite

    Work Location

    100 North Beacon Street

    Scheduled Weekly Hours

    40

    Employee Type

    Regular

    Work Shift

    Day (United States of America)

    Pay Range
    $ - $84,656.00/Annual

    Grade
    6

    At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

    Mass General Brigham Competency Framework

    At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

    About Mass General Brigham

    Mass General Brigham is an integrated healthcare system that offers patients a continuum of coordinated high-quality care. The system includes primary care and specialty physicians, community hospitals, the two founding academic medical centers, specialty facilities, community health centers, and other health-related entities. Mass General Brigham was founded in 1994 by Brigham and Women's Hospital and Massachusetts General Hospital.

    Mass General Brigham Careers

    There has never been a more opportune time to join the dedicated team at Mass General Brigham, a leader in healthcare innovation and community health services. This esteemed company is actively seeking to expand its professional family with individuals passionate about making a significant impact in the medical field.

    Explore Job Opportunities

    Mass General Brigham offers a variety of job opportunities that cater to a range of skills and experiences. Whether it's through patient care, research, or administrative roles, each position contributes to the overarching mission of improving health outcomes across diverse communities.

    Engage in Professional Growth

    Mass General Brigham is committed to the professional growth and continuous education of its team members. With robust leadership programs and diversity training, employees are equipped to ascend in their careers while fostering an inclusive environment.

    Experience the Culture of Innovation

    At Mass General Brigham, innovation is at the core of the company culture. The team is encouraged to lead in the development of cutting-edge medical treatments and solutions that set new standards in healthcare.

    Internship and Employment Opportunities

    For those starting their career, Mass General Brigham offers internships that provide invaluable industry experience and a chance to develop essential skills in a real-world setting. These internships often lead to full-time employment, thanks to the company's emphasis on hiring interns who exhibit a strong work ethic and a drive for continuous learning.

    Benefits and Work-Life Balance

    Employees at Mass General Brigham enjoy a comprehensive package of benefits designed to support both their professional and personal lives. From health and wellness programs to family care support, the company ensures that team members have the resources they need to thrive both at work and at home.

    Join a Team Committed to Excellence

    Mass General Brigham is not just hiring; it's building a future. The company looks for curious, creative, and solution-driven team players ready to contribute to a culture of care and excellence.

    Networking and Career Advancement

    Networking within Mass General Brigham opens doors to expansive career advancement opportunities. Employees are encouraged to connect with colleagues and leaders through various networking events, fostering relationships that enhance career development and personal growth.

    Prepare for Your Interview

    When applying for a position at Mass General Brigham, it is crucial to tailor your resume to highlight relevant experience and skills. Preparation for the interview process is key, as it is a chance to demonstrate how your background aligns with the company's values and goals.

    Stay Connected with Mass General Brigham Careers

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    10,001 employees
    Industry

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