Role Overview

The In-Office Care Manager (RN/LICSW) assists members appropriate for care management and care coordination services in achieving their optimal level of health through self-management. The Care Manager (RN/LICSW) is responsible for engaging the member, member's caregiver and providers to assess, plan, and establish individual member goals. Will facilitate and coordinate care for the members while assuring quality and use of cost-effective resources. The position will function as a single point of contact and be an advocate for members in the care management program.

Work Arrangement

• Monday through Friday from 8:30 AM EST to 5:00 PM EST; 4 days must be worked in our DC office located at 1201 Maine Ave SW and 1 day can be worked remotely
• This is an in-office position. Associates are responsible for commuter cost however, company has a commuter benefit program.
• Must reside in the DC metro area. Office is in close proximity to two metro stations.
• Must engage directly with identified members through face-to-face visits in the community as needed

Responsibilities

• Assess members through face-to-face or telephone calls to determine care coordination and care management needs for all referred members
• Completes a comprehensive person-centered assessment that includes physical health history, mental health history, social determinants of health, and supportive needs
• Coordinates physical, behavioral health, and social services
• Provides medication management, including regular medication reconciliation and support of medication adherence
• Identifies problems/barriers for care coordination and appropriate care management interventions
• Creates a plan of care to assist members in reducing/resolving problems and/or barriers so that members may achieve their optimal level of health
• Identifies goals and assigns priority with associated time frames for completion. As appropriate, shares goals with the member and family
• Identifies and implements the appropriate level of intervention based upon the member's needs and clinical progress
• Schedules follow up calls as necessary, makes appropriate referrals. Implements actions to address member issues. Documents progress towards meeting goals and resolving problems
• Coordinates care and services with the Care Coordinator, Community Health Navigator, member, member's caregiver as appropriate, PCP Specialist, complex adulat and pediatric populations and Facility/Vendor Providers

Education and Experience

• Required for RN candidates: Current and unrestricted Registered Nurse licensure in the District of Columbia. Associate's Degree in Nursing.
• Required for LICSW candidates: Current and unrestricted Licensed Independent Clinical Social Worker (LICSW) licensure in the District of Columbia and a Master's Degree in Social Work
• Minimum of 3 years of independent clinical practice experience as an RN or LICSW working with complex medical and behavioral health diagnoses in acute care, home care, or community health settings
• 1 year of case management experience supporting complex adult and pediatric Medicaid populations within a managed care organization preferred

Licensure

• Active and unencumbered Registered Nurse (RN) licensure in the District of Columbia
• Active and unencumbered Licensed Independent Clinical Social Worker (LICSW) licensure in the District of Columbia

Skills and Abilities

• Proficiency in MS Office (Word, Excel, Outlook, Teams), internet applications, and electronic medical record/documentation systems

The targeted hiring range for this role is expected to be between $83,400 and 113,600. The range displayed in this job posting reflects the minimum and maximum for new hire salaries for the position in the D.C. office. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education, certifications, or training.

AmeriHealth Caritas associates are eligible to participate in our annual incentive program and will also receive our benefits package, consisting of medical, vision, dental, life insurance, disability insurance, 401(k), paid time off and more.

Our Comprehensive Benefits Package

Flexible work solutions include competitive pay, paid time off, including holidays and volunteer events, health insurance coverage for you and your dependents on Day 1, 401(k), tuition reimbursement, and more.