General Electric Company

Capture Strategy Operations Manager

General Electric Company$169K — $225K *
US-Anywhere
+ 3 other locationsRemote
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree from an accredited university or college
  • Minimum of 10 years in sales, business development, or commercial leadership
  • At least 4 years direct people leadership experience
  • Minimum of 1 year using LEAN methodologies for problem-solving
  • Strong communication and interpersonal skills, with a focus on leadership

Responsibilities

  • Support sales operations by managing the consolidated order pipeline and core operational activities
  • Lead the development of a high-performing team focused on proposal excellence and customer outcomes
  • Collaborate with proposal leaders to manage and optimize proposal activity performance metrics
  • Establish integrated operating systems for proposal execution with regular reviews and updates
  • Oversee digital tool improvements for proposal execution, driving user adoption and quality enhancements
  • Define and implement a 3-year roadmap for capture and proposal processes
  • Facilitate cross-functional kaizen events to improve proposal processes and encourage problem-solving

Benefits

  • Comprehensive healthcare benefits, including medical, dental, and vision coverage
  • 401(k) savings plan with company matching and retirement contributions
  • Tuition assistance and adoption assistance programs
  • Paid parental leave and disability insurance
  • Access to Employee Assistance Program for emotional and social well-being
Full Job Description
Job Description Summary
The Senior Capture Strategy Operations Manager supports the Sales and Business Development organization with a dual approach that spans across the Sales Capture process and the Commercial Operations Process. The ideal candidate will spend one third of the time as a metrics-driven leader serving as chief of staff for the S&BD VP, supporting core sales operations, managing the consolidated order pipeline, key Level 2 KPIs, and active budget ownership. The remaining time will be focused on leading a team of direct reports and aligning cross-functional and global stakeholders to deliver faster, more reliable, higher-quality proposals. This leader designs, deploys, and maintains standard work for capture and Deal Factory processes, color teams, competitive intelligence, and customer issue resolution, translating customer and competitive insights into actionable improvements that raise proposal quality, win performance, and sustain FLIGHT DECK practices through a multi-year roadmap.

Job Description

Roles and Responsibilities

  • Dotted line into S&BD VP supporting Sales Operations:
    • Order pipeline consolidation and Operational management
    • S&BD Active Budget management (T&L, Purchased services, sponsorships, tradeshows)
    • Growth Review management
    • Weekly sales and CIMS QMI
    • Strategic Pursuit priority list management across D&S
    • Level 2 KPIs: CSAT, Proposal OTD, Cash, Order forecasting
    • Own the planning and execution of extended leadership offsites, including agenda-setting, logistics, content orchestration, and follow-through actions that drive alignment and execution.
  • People leader and process owner for Capture & Proposal Operations, accountable for enterprise KPIs/metrics that drive predictable performance across Sales, Strategic Capture, Business Development, and the international Proposal Process (Deal Factory) organization.
  • Lead and develop a high-performing team focused on proposal process excellence, competitive/color team analysis, customer outcomes, and Price-to-Win operating rigor—ensuring clear priorities, capability growth, and strong cross-functional relationships.
  • Collaborate with Proposal Leaders to manage a metrics-oriented view of proposal activity (volume, status, cycle time, OTD, quality, rework, capacity), ensuring a transparent performance system that drives prioritization, escalation, problem solving and continuous improvement.
  • Establish and maintain an integrated operating system for capture/proposal execution, including monthly Bowler reviews, KPI health, escalation paths, and executive-ready communications to support proposal development, Level 2-4 WOR and MOR.
  • Own digital tool maintenance and long-term evolution for capture/proposal execution; partner with the digital team to define requirements, prioritize enhancements, manage releases, deliver training, and drive adoption to improve speed, quality, and user experience.
  • Drive the 3-year roadmap for the capture and proposal process, translating strategy into an actionable execution plan with quarterly events (planning, releases, kaizens, PSR/problem-solving workshops) that pace delivery of annual goals and measurable outcomes.
  • Maintain, update, and coach use of capture and proposal standard work, including publishing, revision control, alignment, and training to ensure changes are implemented consistently across the global Deal Factory and stakeholder organizations
  • Plan and execute cross-functional problem solving / kaizen events to optimize the proposal/capture system; coordinate with the Flight Deck Leader and Proposal Staff Leaders to host problem-solving workshops, PSR, and Kaizen events, ensuring countermeasures are implemented, measured, and sustained.
  • Drive proposal process optimization through external benchmarking (competitors and customers) to identify “best of breed” opportunities and translate them into scalable process, tool, and capability improvements.
  • Evaluate external proposal, competitive intelligence, and Price-to-Win practices (competitor, customer, consultant) and incorporate relevant best practices into Defense & Systems processes, training, and operating cadence.
  • Analyze and action customer and employee feedback (e.g., CSAT, win/loss inputs, internal user feedback) to prioritize improvements that strengthen customer outcomes—proposal quality, responsiveness, and predictability.
  • Lead change management across multiple functions and regions by gathering input, aligning stakeholders, influencing decisions, and ensuring adoption of new concepts, processes, and tools across Defense and Systems
  • Contribute to Strategy shaping for priority pursuits, ensuring the right operating cadence, data, competitive insights, Color team reviews, and executive engagement are in place to improve win rate, on-time delivery, and deal quality.

Required Qualifications

  • Bachelor's degree from an accredited university or college
  • Minimum of 10 years of experience in sales, business development or equivalent commercial leadership experience
  • Minimum of 4 years of direct People Leadership experience
  • Minimum of 1 year of problem-solving experience using LEAN methodologies

Desired Characteristics

  • Master's degree preferred
  • Prior aerospace experience strongly preferred
  • Strong oral and written communication skills.
  • Strong interpersonal and leadership skills.
  • Demonstrated ability to analyze and resolve problems.
  • Sales and strategy development experience
  • This role will engage with VP level executives on an ongoing basis, need have strong critical thinking skills and decision-making skills
  • Competitive Intelligence Experience
  • Government contracting Process experience
  • Demonstrated ability to lead programs / projects.
  • Established project management skills.

The base pay range for this position is $169,000 - $225,000. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on July 17th, 2026.

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. 

Relocation Assistance Provided: No

#LI-Remote - This is a remote position

About General Electric Company

GE Healthcare provides medical technology, intelligent devices, and care solutions. They offer medical imaging, information technologies, medical diagnostics, patient monitoring systems, performance improvement, drug discovery, and biopharmaceutical manufacturing technologies. GE Healthcare's mission is to improve patient care and outcomes by providing innovative healthcare solutions. Their technologies are used in hospitals, clinics, research institutions, and pharmaceutical companies worldwide to diagnose and treat various medical conditions.

General Electric Company Careers

Join the dynamic team at General Electric Company, a global leader in innovation and technology. As one of the most respected companies worldwide, we offer unparalleled job opportunities that propel your career to new heights. Work You’ll Do At General Electric Company, you’ll be part of a diverse team committed to transforming industries and improving lives through leadership in sectors such as aviation, power, renewable energy, and healthcare. Our culture thrives on innovation and leadership, fostering an environment where you can grow professionally and personally. Lead in a Unique Market Position General Electric Company stands at the forefront of digital and industrial transformation. Here, you’ll leverage your skills to solve complex challenges, drive growth, and lead projects that have a global impact. Our commitment to professional development and diversity training ensures that every team member is equipped to lead and innovate. Collaborate with Industry Experts Work alongside a global network of professionals, each bringing a wealth of knowledge and experience to our collaborative projects. General Electric Company’s culture of inclusivity and teamwork makes it a prime environment for networking and personal development. Innovative Work Join us to work on groundbreaking projects that redefine what’s possible. Our teams at General Electric Company are constantly pushing the boundaries of technology and innovation to create solutions that not only meet but exceed the needs of our customers and communities around the world. Be Part of a Great Team At General Electric Company, we understand that our employees are our greatest asset. That’s why we offer competitive benefits, extensive career advancement opportunities, and a supportive environment that values work-life balance. Our commitment to employee growth is reflected in our robust training programs and our focus on internal mobility. Future-Proof Your Career With a career at General Electric Company, your growth is limitless. Through our various training programs, internships, and leadership development initiatives, you can enhance your skills and advance your career in a direction that aligns with your professional and personal aspirations. Explore Job Opportunities and Internships Whether you’re starting your career or looking to make a significant impact in your field, General Electric Company offers a range of positions and employment opportunities that cater to your talents and ambitions. From internships that provide real-world experience to leadership roles that challenge your strategic thinking, there’s a place for you here. Stay Connected Join Our Team Search open positions that match your skills and interests. We are always on the lookout for passionate, curious, and solution-driven team players. Explore the possibilities that await you at General Electric Company. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights—all from the people who work here. At General Electric Company, we’re more than a company—we’re a community. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Electric Company and become part of a team that’s reshaping the future of technology and industry. Join General Electric Company today and be a part of our journey to build a better world through essential technology and innovative solutions. Your career at General Electric Company awaits—explore, innovate, and lead with us.
Learn more about General Electric Company
Size
168,000 employees
Market Cap
$90.4 billion
Industry
Net Income
$5.7 billion
Founded
1892
5 Year Trend
-9.1%
Revenue
$79.6 billion
NASDAQ

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