Ernst & Young

Business Transformation - Senior Manager - Financial Services - Corporate, Commercial & SME Banking

Ernst & Young$120K — $150K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in CCSB Banking, Treasury Management, or related fields
  • Proven leadership in CCSB project delivery
  • Strong written and verbal communication for client interactions
  • Experience in business development and proposal writing
  • Demonstrated ability in people management and coaching

Responsibilities

  • Lead and manage client engagements, ensuring strategic outcomes are met
  • Provide expert guidance to team members on CCSB industry issues
  • Develop and oversee business development initiatives and client relationships
  • Support recruitment, mentoring, and development of team members
  • Manage engagement financials and ensure compliance with internal procedures

Benefits

  • Comprehensive medical and dental coverage
  • Defined contribution pension plan
  • Generous vacation policy with additional paid days off
  • Learning opportunities for skill development and career progression
  • Flexible work arrangements to balance work and personal life
Full Job Description
The opportunity

Our team is looking for exceptional, driven and passionate players with an entrepreneurial mindset, energy and desire to succeed. As part of this team, you will help develop and grow EY's Corporate, Commercial and SME (CCSB) Banking team.

We are looking for energised, motivated leaders with experience helping CCSB clients to transform the front, middle and back office of our clients. Working closely with our clients, offering points of view and advice, supporting them to make change decisions, navigating the implementation of technology and operational workflows and bringing teams along with the transformation journey.

Our engagements span from strategic assessments, target operating model designs, system / vendor selections, technology and data architecture design and implementation support of mid to large scale transformation opportunities

This job posting relates to an existing vacancy within our organization.

Your key responsibilities
  • Lead multiple client engagements - Manage and lead the delivery of small and large / complex client engagements including overseeing planning, execution, stakeholder management and delivering strategic outcomes
  • Provide subject matter guidance to team members based on experience and knowledge of the CCSB industry
  • Business & practice development - Assist the partner and the team by leading and managing business development initiatives including developing proposals and scoping documents, and proactively building relationships with clients and peers at EY.
  • Team management - Support people development through activities such as recruitment, mentoring and counsellor programmes
  • Account management & Financials - Oversee engagement financials to maintain profitability, and efficient resource allocation as well as maintain compliance with internal risk and oversight procedures
    Work with the partner, other practices and the team to execute the growth strategy and initiatives


Skills and attributes for success
  • Bring CCSB industry knowledge and experience (e.g., Front-to-back capabilities and value chain, understanding of CCSB technology vendor landscape and service providers)
  • Proven delivery leadership and people leadership roles in CCSB projects
  • Strong written and verbal communication skills for report writing and client presentations
  • Structured approach to critical problem solving
  • The ability to lead and supervise project teams in a collaborative environment, to provide valuable insight and high-impact solutions to client issues.
  • A high level of motivation and a self-starting attitude and an ability to think outside of the box and thrive on new challenges


To qualify for the role you must have
  • A successful track record leading projects (10 years+) in CCSB Banking, CCSB Credit, Treasury Management, Transaction Banking and/or Client Front Office, gained through experience working at a financial services company, a top tier consulting firm, a specialist financial services consultancy, or an CCSB technology or service provider
  • Experience of leading sales collateral such as proposal responses
  • Strong business writing, presentations and stakeholder management skills
  • People coaching and mentoring experience
  • Extensive experience of project and programme delivery
  • Deep understanding of current market trends in the CCSB industry and subject matter expertise


Ideally, you'll also have
  • CCSB Lending/Credit experience across the credit lifecycle (e.g. sales/origination, underwriting, fulfillment, servicing, loan accounting, monitoring, and default)
  • Consulting experience with a Big 4 firm or large global financial institution
  • Knowledge of KYC, AML, and other applicable compliance regulations
  • Channel (branch, online, mobile, contact center, relationship manager) transformation experience
  • Experience with operating model design to define target state business, operations, technology, and control partner functions
  • Experience in core platform transformation to support the changing business and regulatory landscape, enabling the realization of strategic business priorities including improved client experience,
  • market expansion and easier partner/correspondent banking integration
  • Experience in design, testing, and implementation of technology-enabled solutions
  • Experience in vendor assessment, selection, and transformation
  • Experience in capability maturity model planning, roadmap development and investment prioritization for large-scale, strategic, and transformative initiatives
  • Knowledge of workforce readiness, mobilization, and sales force effectiveness


What we look for

As a valued member of the team and leader, we are looking for applicants that are keen, dynamic and flexible - who enjoy a variety of challenges and who offer different experiences and diverse insights

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
  • Support and coaching from some of the most engaging colleagues in the industry
  • Learning opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that's right for you

About Ernst & Young

Ernst & Young (EY) is a multinational professional services firm that provides audit, tax, consulting, and advisory services to clients in a wide range of industries. The firm was founded in 1989 through the merger of Ernst & Whinney and Arthur Young & Co., and has since grown to become one of the largest professional services firms in the world. EY is committed to building a better working world by helping its clients solve their toughest challenges, and by creating a positive impact on the communities it serves.
Learn more about Ernst & Young
Size
300,000 employees
Industry
Founded
1989

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