ZS Associates

Business Technology Solutions Consultant - Supply Chain and Agentic AI

ZS Associates$90K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or master's degree in computer science, engineering, information systems, or a related field.
  • Five or more years of experience in technology delivery, digital transformation, or custom solution development.
  • Proven track record of leading complex, cross-functional technology initiatives.
  • Experience in supply chain operations, including planning, CMC, manufacturing, and logistics.
  • Expertise in building tailored solutions rather than just using packaged software.
  • Familiarity with AWS, Azure, or Google Cloud platforms.
  • Strong problem-solving and communication skills, along with effective stakeholder management.

Responsibilities

  • Lead the end-to-end delivery of custom technology solutions.
  • Translate complex business needs into clear architectures and implementation plans.
  • Develop solutions across various domains including logistics, distribution, and merchandising.
  • Identify high-value agentic AI applications for automation and decision support.
  • Guide all phases of solution architecture, development, and deployment.
  • Manage cross-functional teams comprising business and tech experts.
  • Oversee project scope, timelines, risks, and stakeholder alignment.

Benefits

  • Comprehensive total rewards package supporting health, financial future, and professional development.
  • Opportunities for cross-functional skills development and customized learning pathways.
  • Access to robust training programs aligned with career progression.
  • Internal mobility paths for growth and role expansion.
  • Flexible hybrid working model combining remote work with client on-site presence.
Full Job Description
This role sits at the intersection of technology delivery, supply chain operations, and agentic AI. You'll work across planning, CMC and manufacturing, warehouse and distribution, logistics, and merchandising, designing tailored solutions rather than implementing off-the-shelf software. What you'll do: • Lead the end-to-end delivery of custom technology solutions. • Turn complex business needs into clear architectures, road maps, and implementation plans. • Build solutions across planning, manufacturing, inventory, warehouse, distribution, logistics, and merchandising. • Identify high-value agentic AI use cases for decision support, automation, exception management, and workflow orchestration. • Guide solution architecture, development, testing, deployment, and adoption. • Lead cross-functional teams spanning business, engineering, data, analytics, and AI. • Own project scope, timelines, risks, budgets, and stakeholder alignment. • Ensure solutions are scalable, secure, resilient, and integrated with client systems. • Run client workshops and translate technical ideas into clear business outcomes. • Contribute to prototypes, demonstrations, thought leadership, and new solution development. What you'll bring: • Bachelor's or master's degree in computer science, engineering, information systems or a related field. • Five or more years of experience in technology delivery, digital transformation, or custom solution development. • A track record of leading complex, cross-functional technology initiatives. • Experience in supply chain planning, CMC, manufacturing, warehouse, distribution, logistics, merchandising, or related operations. • Experience building tailored solutions, not just implementing packaged software. • Working knowledge of generative AI, agentic AI, intelligent automation, or AI-enabled workflows. • Experience with AWS, Azure, or Google Cloud. • Knowledge of data integration, APIs, analytics, automation, and modern application architecture. • Strong problem-solving, project leadership, communication, and stakeholder management skills. • Consulting experience is a plus, but not required. We also welcome candidates from internal technology strategy, supply chain technology, digital transformation, enterprise technology, or operations technology roles. • Fluency in English • Client-first mentality • Intense work ethic • Collaborative spirit and problem-solving approach Additional skills: • You connect business problems, data, and technology. • You move easily between strategy and execution. • You thrive in fast-moving, ambiguous environments. • You can lead global, distributed teams. • You are comfortable working with senior business and technology stakeholders. How you'll grow: • Cross-functional skills development & custom learning pathways • Milestone training programs aligned to career progression opportunities • Internal mobility paths that empower growth via s-curves, individual contribution and role expansions Perks & Benefits: At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS. Hybrid working model: We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

About ZS Associates

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people?a fact that?s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.
Learn more about ZS Associates
Size
10,000 employees
Industry
Founded
1983

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