HTC Global Services

Business Systems Analyst - Public Sector IT

HTC Global Services • $80K — $100K *
Lansing, MI 48911In-Person
Education, Government & Non-Profit
5 - 7 years of experience
6 days ago
Job Overview by Ladders

Qualifications

  • 7+ years in business process review and requirements documentation, including process modeling
  • 5+ years managing user stories in Agile development projects
  • 2+ years facilitating discussions with senior management to develop road maps
  • 2+ years supporting compliance with work agreements/contracts
  • 2+ years implementing IT solutions for public use
  • 1+ year working with state and/or federal regulations
  • Strong relationship-building skills and customer service orientation

Responsibilities

  • Serve as the liaison between DTMB and project stakeholders
  • Facilitate requirements elicitation and discussions
  • Conduct business process reviews and modeling
  • Develop strategies and requirements for project enhancements
  • Support various work requests for EGLE
  • Contribute to operational activities within the Business Analyst team
  • Ensure compliance with DTMB policies and practices

Benefits

  • Hybrid work model
  • Collaboration with senior management
  • Opportunity for professional development
  • Support diverse public-facing IT projects
  • Engagement in process improvement initiatives
Full Job Description
Job Title
Senior Business Analyst - Agile & Process Improvement

Overview / Summary
DTMB Agency Services is seeking a Business Analyst 5 to support the Environment, Great Lakes and Energy (EGLE) Agency. This role will serve as the liaison between DTMB and project stakeholders while providing facilitation, requirements elicitation, and process modeling support for ongoing enhancements and related work projects. The Business Analyst will also contribute to operational activities and support various work requests for EGLE as part of the DTMB Agency Services Business Analyst team.

Key Responsibilities
  • Serve as the liaison between DTMB and project stakeholders
  • Facilitate discussions and requirements elicitation activities
  • Conduct business process review and process modeling
  • Develop strategy and requirements for ongoing enhancements and related work projects
  • Participate in various work requests supporting EGLE
  • Contribute to operational activities of the Business Analyst team
  • Support Agency compliance with DTMB policies and practices
  • Quickly gain understanding of applicable constraints and enablers to support project success
  • Work collaboratively with senior management to determine strategy, develop road maps, and build consensus
  • Support development of and compliance with statements of work and other work agreements/contracts

Required Qualifications
  • Minimum of 7 years conducting business process review and requirements elicitation and documentation, including process modeling
  • Minimum of 5 years developing and/or managing user stories on Agile development projects
  • Minimum of 2 years working directly with senior management to facilitate discussions, determine strategy, develop road maps, and gain consensus to resolve opposing positions
  • Minimum of 2 years supporting development of or compliance with statements of work and/or other work agreements/contracts
  • Minimum of 2 years working on projects developing and/or implementing IT solutions for public use
  • Minimum of 1 year working with programs governed by state and/or federal regulations
  • Self-directed, well organized, and adaptable to changing needs and direction
  • Strong relationship-building and customer service skills

#LI-SB1 #LI-Hybrid

About HTC Global Services

HTC Global Services is a global provider of IT and Business Process Services and Solutions. Founded in 1990, HTC is headquartered in Troy, Michigan with delivery centers across multiple locations in North America, Europe, India, and Malaysia. HTC is an Inc. 500 Hall of Fame company and has been recognized by numerous industry and trade publications as a top provider of services. HTC has a strong client base of Global 2000 customers. HTC has a strong focus on healthcare, retail, financial services, and automotive verticals. HTC has a strong commitment to corporate social responsibility and has been recognized for its contributions to the community.
Learn more about HTC Global Services
Size
17,575 employees
Industry
Information Technology
Founded
1990
NASDAQ
HTCKF
* Ladders Estimates

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