Scotiabank

Business Systems Analyst, Pensions & Benefits

Scotiabank • $75K — $95K *
Toronto, ON M3C 0E3In-Person
Enterprise Technology
Less than 5 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • 4-6 years of HR tech/business systems analysis experience; 1-3 years with SAP SuccessFactors.
  • Proficient in HR business processes and advanced Excel, PowerPoint, SQL.
  • Skilled in reporting, integrations, and troubleshooting across systems (APIs/REST/SOAP).
  • Experienced in handling confidential employee information with adherence to security and audit standards.
  • Creative, motivated individual with strong analytical skills for problem-solving.
  • Strong communication and negotiation skills for consensus-building with stakeholders.
  • Undergraduate degree in business, economics, mathematics, or related field (or equivalent experience).

Responsibilities

  • Resolve complex business problems under tight deadlines and conflicting priorities.
  • Analyze business/user needs, document requirements, and create systems requirement specifications.
  • Champion a customer-focused culture to deepen relationships and leverage systems.
  • Manage multiple projects to implement HR technology solutions addressing business needs.
  • Participate in systems implementation by translating business requirements into technical specs.
  • Review and support QA test strategies for project initiatives ensuring alignment with business requirements.
  • Acquire knowledge of business strategies, risk management practices, and financial markets to provide effective solutions.

Benefits

  • Diverse opportunities for professional development and a rewarding career path.
  • Team-oriented culture promoting collaboration to achieve business goals.
  • Inclusive workplace valuing diversity of thought and experience.
  • Commitment to making a difference in communities for customers and employees.
  • Opportunity to work with an enthusiastic team that provides essential business services.
Full Job Description
Requisition ID: 259965

The role

As a Business Systems Analyst you will provide highly specialized technical leadership in the analysis, design, development, configuration and support of cost effective, online HR management and decision support systems.

You will be
  • Responsible for the resolution of complex business problems and must work under tight deadlines, conflicting priorities and changing project requirements. This includes managing multiple small projects, participating in and/or managing specific sections of large projects, and providing ongoing support to all assigned units worldwide (utilizing Agile methodologies where applicable).
  • Devises or modifies procedures to solve complex business problems. Includes analyzing business and user needs, documenting requirements, and translating them into systems requirement specifications.


Is this role right for you? In this role you will:

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Independently resolve complex, multi-faceted problems to meet business needs, by applying their HR and technological knowledge to the design of methodologies, models, and/or systems solutions. This includes conducting research and analysis, accurately and clearly defining user requirements and processes, participating in the reengineering of the HR business process workflows and liaising with the users.
  • Manage multiple small HR technology projects and/or manage specific sections of large projects to implement technology solutions to HR business problems. This involves planning and scheduling resources, developing detailed project plans and monitoring progress against planned objectives.
  • Participate in the systems implementation process by interpreting business requirements into technical specifications, systems analysis, documenting detailed reporting requirements, configuration of HR vendor software and providing post-implementation support.
  • Participate in the review of Quality Assurance (QA) test strategies for assigned projects/initiatives to ensure the planned testing is comprehensive and consistent with the business requirements. Support QA testing by analyzing defects to provide clarification of technical specifications.
  • Continually acquire and enhance knowledge of the Division's business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to be able to provide effective business solutions and services to the end user business lines.
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Produce and maintain key delivery artifacts (functional specifications/configuration workbooks, integration specifications) to support implementations and enhancements.
  • Partner with HR stakeholders (e.g., Product Owners, Pensions & Benefits, Payroll, Technology teams, Risk/Compliance and vendor partners, ) to validate requirements and align solutions to business outcomes.
  • Provide application support and troubleshooting, including incident/problem management, root cause analysis, and participation in major incident and change/release activities as required.
  • Ensure appropriate handling of sensitive employee data by following access controls, audit requirements, and relevant privacy/security policies and Standards


Do you have the skills that will enable you to succeed in this role?

We'd love to work with you if you have:

  • 4-6 years of relevant experience in HR technology / business systems analysis, including 1-3 years of SAP SuccessFactors experience.
  • Working knowledge of HR business process.
  • Technical skills: advanced Excel and PowerPoint; SQL and data analysis; experience with reporting, integrations and file transfers (e.g., APIs/REST/SOAP concepts, SFTP) and troubleshooting across systems (as applicable to the environment).
  • Demonstrated ability to work with confidential employee information and adhere to security, privacy, and audit/control requirements.
  • Creative, self-starting, results-oriented and highly motivated individual with very good analytical skills in order to apply this knowledge to independently resolve complex business problems.
  • Proven interpersonal, communication and negotiation skills in order to build consensus and obtain cooperation from both users and senior management. These skills, along with the incumbent's good time management and organizational skills, will allow the incumbent to effectively manage small projects while planning and scheduling resources within those projects to optimize productivity.
  • Must have a very good understanding of current IT practices, systems development techniques, including requirements specification and testing methodologies, real time analytical and formal modelling tools and keep current with rapidly changing technology.
  • A recognized undergraduate degree in business, economics, mathematics, or a related discipline (or equivalent combination of education and experience).


What's in it for you?

  • A rewarding career path with diverse opportunities for professional development.
  • A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought, background, and experience.
  • An organization committed to making a difference in our communities - for you and our customers.
  • Opportunity to work with a very enthusiastic team that helps our clients by ensuring the Bank is able to continue to operate to deliver key business services.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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