Starbucks Corporation

business systems analyst lead

Starbucks Corporation$110K — $130K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in systems analysis or a related field
  • Strong knowledge of business processes and technical requirements
  • Proficient in project management and training methodologies
  • Ability to communicate effectively with both technical and non-technical stakeholders
  • Experience in leading cross-functional teams and projects

Responsibilities

  • Collaborate with management to create training materials for specific business needs
  • Develop and track project plans in conjunction with IT and other departments
  • Gather, document, and analyze business requirements for system enhancements
  • Research best practices and provide recommendations for process improvements
  • Troubleshoot and resolve software and hardware issues to maintain system functionality

Benefits

  • Opportunity for professional growth within a leading company
  • Dynamic work environment with a focus on continuous improvement
  • Collaboration with cross-functional teams to influence business strategies
  • Direct user support and training opportunities
  • Exposure to various technologies and processes across the organization
Full Job Description
Job Summary and Mission

This job contributes to Starbucks success by providing business expertise in identifying and designing improvements on application(s) or database system(s) for a specific business unit or department. Provides user support and troubleshooting, input on business requirements, system and process enhancement support and documentation, system maintenance, and partner training. Acts as a lead to experienced analysts.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:
  • Collaborates with business group management to develop appropriate training materials to support the needs of the functional area. May provide direct end-user systems training to ensure continued and correct use of application and to roll out new tools and procedures.
  • Develops project plans in coordination with IT partners, functional analysts and vendors, and other business units and departments. Tracks project progress and provides updates to impacted parties. Communicates new system functionality to department and assists users in understanding implications.
  • Gathers and documents business requirements. Leads the design and development of new and improved processes, tools and system enhancements to support business unit requirements. Develops test plans and scripts. Manages testing of system fixes, new releases and enhancements, changes and implementations and system interfaces, in order to ensure functionality and user acceptance.
  • Researches best practices and analyzes current processes, tools, system or database and makes recommendations for development, improvement or simplification. Leads and participates in cross-functional teams to represent business unit or department interests from a technical and process perspective and provide recommendations on new initiatives or projects. Assesses benefits to be derived from systems improvements and quantifies impact to business unit. May assist in development of project scope, budget estimates and timeline.
  • Troubleshoots, identifies and tracks software and hardware issues and resolves them to keep systems operational. Develops recommendations and coordinates issue resolution with Information Technology (IT) and outside service providers based on business unit priorities. Documents and communicates problem resolution.


About Starbucks Corporation

Starbucks is an international chain of restaurants that retails handcrafted coffee, tea, and fresh food items. With 23,132 stores in 65 countries and territories, Starbucks locations serve hot and cold drinks, whole-bean coffee, microground instant coffee, espresso, caffe latte, full-leaf teas, evolution fresh juices, pastries, and snacks. Most stores also sell pre-packaged food items, hot and cold sandwiches, and items such as mugs and tumblers. The stores also offer a variety of beers, wines, and appetizers, and markets books, music, and film. Some of the company’s products are seasonal or specific to the locality of the store. Starbucks-brand coffee, ice cream, and bottled cold coffee drinks are also sold at grocery stores. Starbucks was founded by Orin Smith in October 1971 and is based in Seattle, Washington.

Starbucks Corporation Careers

Join the vibrant team at Starbucks Corporation, a premier destination for passionate, innovative professionals seeking impactful careers in the coffee industry and beyond. As a global leader in coffee and a champion of sustainable practices, Starbucks offers unparalleled job opportunities that promise both personal and professional growth.

Work You’ll Do

Embark on a fulfilling career path at Starbucks Corporation where you can blend your skills with a culture of excellence and innovation. Our team members are at the heart of our business, and we empower them through leadership development, diversity training, and continuous learning opportunities.

Transform Your Career

With Starbucks, you're not just taking a job; you're joining a culture that nurtures innovation, leadership, and a commitment to diversity and community involvement. Our baristas, managers, and corporate employees all play integral roles in our mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time.

Innovate and Lead

At Starbucks, innovation isn't just about coffee. It's about revolutionizing the way we connect with customers and grow our business. Lead the charge in creating and implementing new ideas as part of a team that values bold thinking and a fresh approach to challenges.

Professional Growth and Development

Starbucks is committed to the growth of its employees. Whether through professional development programs, internships, or leadership training, we provide the tools needed for you to advance your career within the company. Our robust benefits package supports the health, financial, and lifestyle needs of our team members and their families.

Join Our Team

Explore the array of job opportunities at Starbucks Corporation—from baristas to management positions. We are hiring creative, driven individuals who are ready to make meaningful contributions. Bring your unique perspective and talents to Starbucks and help us continue our legacy of innovation and exceptional service.

Networking and Career Advancement

Starbucks is a place where networking and professional relationships flourish. Connect with leaders and peers who can help guide your career path, and take advantage of our comprehensive training programs that prepare you for future leadership roles.

Internship Opportunities

Gain real-world experience and build your resume through a Starbucks internship. Our interns work on projects that matter, gaining skills that are crucial to succeeding in the coffee industry and beyond. It’s an opportunity to see what a career at Starbucks might look like, with many interns going on to full-time positions within the company.

Stay Connected

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Join us and be part of a company that prides itself on growth, innovation, and a positive employment culture.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

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Explore Starbucks Careers

Whether you're beginning your career journey or looking to enhance it, Starbucks offers a dynamic path filled with opportunities for success. Join us and become part of a team that is passionate about coffee, community, and making a positive impact in the world.
Learn more about Starbucks Corporation
Size
383,000 employees
Market Cap
$113.2 billion
Industry
Net Income
$664.8 million
Founded
1971
5 Year Trend
+7.6%
Revenue
$23.1 billion
NASDAQ

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