Business Systems Analyst II

Job no: 559945
Work type: Staff
Location: San Diego
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Temporary, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Position Summary

San Diego State University is looking for an analytical and collaborative Business Systems Analyst II to support business systems and technology solutions within the Division of Student Affairs and Campus Diversity. In this role, you'll analyze business processes, support the use of enterprise information systems such as Student, Finance, HR, and collaborate with campus partners to improve operational effectiveness, strengthen data integrity, and enhance services that support the student experience. Working closely with divisional stakeholders and campus technology teams, you'll help translate business needs into technology solutions that drive continuous improvement.

Key Responsibilities:

• Business Systems Analysis & Process Improvement
  • Analyze business processes, gather and document functional requirements, and recommend technology solutions that improve operational efficiency.
  • Collaborate with stakeholders and Enterprise Systems to identify system enhancements, develop use cases, and support business process improvement initiatives.
  • Document workflows, business process requirements, technical specifications, and system processes to support implementation and ongoing operations.
  • Participate in system testing, validate results, and assist with implementation activities for enterprise business systems.
• Data Management, Governance & Compliance
  • Collect, analyze, and manage data from enterprise systems to support reporting, compliance, and operational decision-making.
  • Develop and maintain data documentation, including data dictionaries, workflow diagrams, and system integration maps.
  • Support data governance initiatives and help ensure compliance with FERPA, HIPAA, CSU, SDSU, and other applicable policies and regulations.
  • Collaborate with IT Security and campus partners to promote secure, accurate, and reliable data management practices.
• Systems Support & Reporting
  • Provide functional support and troubleshoot issues related to my.SDSU and other enterprise business systems.
  • Develop reports, dashboards, and data queries that support operational planning and informed decision-making.
  • Track system processes, integrations, and dependencies while identifying opportunities to improve system performance and data quality.
  • Research emerging technologies and recommend improvements that enhance business operations and technology services.
• Training & User Support
  • Develop and deliver training programs, user guides, and documentation for enterprise business systems and business processes.
  • Provide technical assistance and functional support to end users, resolving system issues and answering questions.
  • Analyze support requests to identify trends and recommend improvements to systems, processes, and user resources.
  • Collaborate with division and campus partners to ensure technology solutions effectively support divisional and university goals.

Position Information

• This is a full-time (1.0 time-base), benefits eligible, temporary position with an anticipated end date of June 30, 2027, with the possibility of reappointment.
• This position is designated as exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is eligible for telecommuting up to 1 day per week, with on-campus work at SDSU in San Diego.

Department Summary

The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Digital Media and Creative Services; Counseling & Psychological Services; Cultural and Identity Centers; Center for Educational Opportunity Programs, Outreach and Success; Economic Crisis Response Team/Basic Needs Center; Military Veterans Program; Orientation, Transition, and Family Engagement; Office of the Student Ombudsman; Residential Education; Resource Management; Student Disability Center; Student Health Services; Student Life; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; and programming related to Inclusive Excellence.

For more information regarding the Division of Student Affairs and Campus Diversity, click here.

Education and Experience

Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

Key Qualifications

• Experience with querying tools (e.g., SQL, Oracle SQL Developer).
• Proficiency in writing complex queries using Query Manager in PeopleSoft Campus Solutions.
• Four years of complex system analysis and hands-on project coordination experience, preferably in a highly regulated environment (education, healthcare, military, etc.) is required for this position.
• Project management experience in software development and system integration.
• Experience in application development and project management in higher education or other regulated industries.
• Experience providing both functional and technical support in a student information system, preferably PeopleSoft Campus Solutions.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation:

Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department's budget and equity guidelines.

• Initial step placement is not expected to exceed Step 1 ($6,492/month).
• Salary step placement for internal applicants will follow the CSUEU Collective Bargaining Agreement.
• CSU Classification Salary Range: $6,120 - $9,458 per month (Step 1-Step 20).
• Future increases, including step advancements, are subject to contract negotiations.

Full Benefits Package Includes:

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.

SDSU Values

At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Supplemental Information

Apply by August 17, 2026, to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Livia Peeples at [email protected].

Advertised: Jul 31 2026 Pacific Daylight Time
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