Job Description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include the development essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

The Impact you will have in this role:

As a member of the Change & Release Management Strategic Enablement Team, you will be a key driver of enterprise transformation, enabling smarter, faster, and more resilient change across the organization. This role blends business analysis, change and release management, and emerging technologies, particularly AI and machine learning, to deliver high-impact solutions that support strategic initiatives with minimal disruption to business operations.

You will lead efforts to translate business needs into actionable insights, support the deployment of AI/ML capabilities into operational workflows, and ensure alignment with ITIL and DevSecOps frameworks.

Your work will directly influence how the organization adopts innovation, manages risk, and scales digital capabilities.

Your Primary Responsibilities:

• Contribute to the creation of functional specifications by analyzing business requirements, constructing workflow charts and diagrams
• Collaborate with project team, product management, and stakeholders on assigned aspects of the project
• Understand and apply industry-specific best practices & standards
• Establish a level of expertise in the business areas, systems and platforms being supported
• Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriately

Qualifications:

• Minimum of 4 years of related experience
• Bachelor's degree preferred or equivalent experience

Talents Needed for Success:

• Tools: JIRA, Microsoft Office Suite, Microsoft CoPilot, ServiceNow, Snowflake, Ansible, familiarity with AI/ML concepts and tools is a plus.
• Frameworks: Strong knowledge of ITIL, Agile, and DevSecOps methodologies
• Analytical Mindset: Ability to synthesize complex data into clear insights and recommendations.
• Communication Skills: Adept at translating technical concepts for non-technical audiences and facilitating cross-functional collaboration.
• Adaptability: Comfortable navigating ambiguity and shifting priorities in a fast-paced environment.
• Certifications (Preferred): ITIL 4 Foundation, or equivalent.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.