Business Systems Analyst

Defense Logistics Agency

• $80K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of specialized experience in inventory management or a similar area
  • Proficient in Enterprise Business System (EBS) functionalities
  • Strong analytical skills with the ability to report on performance metrics
  • Experience in training end-users on complex systems and processes
  • Understanding of Order Fulfillment processes and procedures

Responsibilities

  • Monitor and review inventory management performance through EBS
  • Recommend improvements to inventory processes within EBS
  • Develop and deliver training for inventory processing and asset management
  • Investigate and resolve complex process issues
  • Conduct functional systems analysis to identify root causes of systemic issues
  • Present formal briefings to management and clients

Benefits

  • Comprehensive federal benefits package for you and your family
  • Access to resources for professional development
  • Flexible tour of duty options available
  • Eligibility for a range of health and wellness programs
  • Support for work-life balance initiatives
Full Job Description
Summary

See below for important information regarding this job.

Duties

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  • Monitors and reviews the Order Fulfillment's Inventory Management Process Performance within the Enterprise Business System (EBS) using an Order Fulfillment job role.
  • Recommends Inventory Process-Specific Improvements within the EBS.
  • Develops and provides end-user training to improve inventory processing and/or asset management accountability within the EBS in multiple supply chains using an Order Fulfillment job role.
  • Conducts investigation to resolve complex process issues with systemic or manual corrective action and cross process solutions (using an Order Fulfillment job role in EBS).
  • Conducts Functional Systems Analysis and investigation of root cause systemic issues within EBS using an Order Fulfillment job role.
  • Developing and presenting formal briefings to customers and/or higher level management.


Requirements

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Conditions of employment

  • Must be a U.S. citizen
  • Tour of Duty: Flexible (https://www.dla.mil/Careers/Join-Our-Team/Benefits/#Work)
  • Security Requirements: Tier 3/Non-Critical Sensitive
  • Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
  • Fair Labor Standards Act (FLSA): Exempt
  • Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
  • Recruitment Incentives: Not Authorized
  • Bargaining Unit Status: No
  • Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information.


Qualifications

To qualify for a Supply Systems Analyst, your resume and supporting documentation must support:

A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

  • Monitor, analyze, and report on metrics and end to end process performance data to ensure process compliance and identify process, system or training problems.
  • Assist Enterprise Business System (EBS) end users by providing guidance for interpreting and applying enterprise-wide inventory processes and procedures.
  • Conducts comprehensive reviews and provides advisory services regarding Order Fulfillment functional processes.
  • Completes independent analysis and investigation of specific Order Fulfillment process issues.
  • Analyzes, develops, and evaluates complex functional system requirements for the Order Fulfillment functional area.
  • Identifies the required system changes resulting from new processes, procedures, or policy requirements in the Order Fulfillment process area.


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf

Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF

Information for Veterans is available at: https://www.dla.mil/Careers/Programs/. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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