SUMMARY:
The Supply Chain Systems Analyst provides day-to-support and maintenance across multiple administration business functions (e.g., HR, Finance, Supply Chain), and supports cross-functional optimization projects and business-as-usual (BAU) process improvement initiatives. Additionally, it serves as cross-functional project support and general subject matter expert (SME) to troubleshoot system issues, providing solutions and identifying improvement opportunities that drive operational efficiency and improved data integrity.
RESPONSIBILITIES:
Collaborates with cross-functional stakeholders to develop and support solutions that simplify business processes and align to the Workday ERP roadmap; may support senior analyst when presenting recommendations to leadership and key stakeholders. Has comprehensive knowledge of Supply Chain system capability; stays informed about Workday's latest features by attending hosted webinars and leveraging Workday Community to adequately guide business stakeholders on solutions that aim to optimize operations and educate stakeholders on best practices and advanced functional-technical solutions. Lead or support implementations, migrations and upgrades specific to Supply Chain processes and technologies; works closely with SMEs, team members and stakeholders to execute proposal and project plans. Translate Supply Chain functional and technical requirements into effective system designs and configurations; configure and test Supply Chain business processes, condition and/or eligibility rules, including. May participate in cross-functional workgroups (e.g., integrations, reporting, security) across all Workday domains/functional areas (i.e., SCM, HR, Finance, and Technology); has familiarity with less complex integrations and offers input on the design and modifications of integrations related to Supply Chain, including data exchange with Workday and other platforms. Provide Tier 1 production support; identifies and communicates systems issues to Supply Chain management, proposing alternate solutions; apply problem-solving skills to address system issues promptly and effectively Create and maintain detailed system documentation for Supply Chain processes. At the direction of the 'Workday Release Manager,' leads bi-annual release for specific functional area(s) in accordance with the overarching testing plan and timeline; reviews release notes for specific areas and makes recommendations for adopting new features; partners with Supply Chain SMEs to develop test scripts, provides testing guidance, researches and resolves issues. Gathers reporting requirements from non-technical users; advises customers in reporting best practices as well as technical opportunities and challenges; may develop new reports or enhance existing reports; support Supply Chain reporting and analytics strategy that leads to informed decision-making, continuous improvement and user adoption. Create Enterprise Builder Integrations (EIBs) to support mass data uploads; validates correct format, data integrity and successful upload. Typically works within a team or department; escalates complex cases to senior analysts May support other systems and perform other duties as needed.
MINIMUM QUALIFICATIONS:
EDUCATION: Bachelors Degree or equivalent work experience EXPERIENCE: 1 year related experience required Must be proficient in Microsoft Excel, SharePoint and MS Teams Experience with Workday or similar ERP platform required Strong understanding of Supply Chain processes preferred Experience with root cause analysis and process improvement methodologies, preferred Demonstrated analytical and problem-solving skills Applied attention to detail and experience translating business needs into technical solutions and troubleshooting issues SUPERVISORY RESPONSIBILITY: None
Pay Range:
$74,672.00-$123,198.40
Location:
Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903
Work Type:
M-F 8-5
Work Shift:
Day
Daily Hours:
8 hours
Driving Required:
No
