Position OverviewAs a Business Systems Analyst Consultant within PNC's Digital Payments organization, you will be based in Pittsburgh, PA, Dallas, TX, Birmingham, AL, Cleveland, OH, Phoenix, AZ, Denver, CO,.
The BSA should have hands‑on experience supporting API integrations, including understanding request/response structures, parameter fields, POST operations, and error responses. They should be able to translate business requirements into clear API specifications, validate data mappings, and partner closely with engineering and QA teams to ensure reliable integrations.
We are seeking a highly skilled Lead Business Systems Analyst with a strong understanding of Agile principles to lead the analysis, design, and implementation of complex business systems, bridging the gap between business needs and technical solutions. Experience with user story creation, backlog management, and the ability to facilitate collaboration within a cross-functional team, while leading the analysis and translation of business needs into technical requirements within an iterative development process.
Key Responsibilities:
* Requirements Gathering and Analysis
* Documentation
* Quality Assurance and Testing
* Stakeholder Management
Qualifications:
* Experience as a Business Systems Analyst with proven ability to lead complex projects.
* Strong understanding of business processes and ability to translate them into technical requirements.
* Expertise in system analysis methodologies, indicating data modeling, process mapping, and requirements gathering.
* Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels
* Manual testing
Skills:
* Excellent Communication Skills
* Analytical
* Functional requirements gathering
* Agile
* Data Analysis
* SQL, MySQL
* Gap Analysis
* UI/API/DB knowledge of each component and how they interrelate
* Jira
* Scrum
* DevOps Tool: Jenkins, BitBucket
* Experience with data analysis
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description- Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
- Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements .
- Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed .
- Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results .
- Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary .
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAPI Integration, Application Development, Business Management, Customer Solutions, Data Analysis, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design
CompetenciesBusiness Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis
Work ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
EducationBachelors
CertificationsNo Required Certification(s)
LicensesCBAP (Certified Business Analysis Professional) certification preferred.
Pay TransparencyBase Salary: $63,250.00 6 $120,750.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application WindowGenerally, this opening is expected to be posted for two business days from 03/17/2026, although it may be longer with business discretion.
BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visitpncthrive.com.
