Business Systems Analyst (BSA)

UST

$80K — $120K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience as a Business Systems Analyst or Functional Analyst in large-scale implementations.
  • Strong retail operations background with knowledge of Grocery, Hardgoods, Apparel, or Appliances.
  • Experience in legacy system modernization and translating legacy processes into modern requirements.
  • Proven ability to create detailed BRDs, functional specifications, and process documentation.
  • Exceptional analytical skills with a structured approach to complex requirements.
  • Strong communication skills; comfortable facilitating discussions with senior stakeholders.
  • Proficient with Jira, Azure Dev Ops, Google Suite, Confluence, and Microsoft Office Suite.

Responsibilities

  • Partner with SMEs and operations teams to elicit and document business requirements.
  • Translate legacy system behaviors into user stories and acceptance criteria.
  • Produce high-quality BRDs and functional specifications for assigned projects.
  • Maintain precise traceability between business requirements and delivered functionality.
  • Develop detailed As-Is process flows for documenting existing workflows and operational procedures.
  • Ensure requirements are individually documented with full detail without summarization.

Benefits

  • Minimum of 10 days paid vacation and 6 days paid sick leave per year.
  • Eligibility for 401(k) Retirement Plan with employer matching.
  • Medical, dental, and vision insurance coverage for employees and dependents.
  • Company-paid life insurance, accidental death and disability insurance, and short/long-term disability benefits.
  • Opportunity to contribute to Health Savings Account (HSA) and Flexible Spending Account (FSA) for healthcare purposes.
Full Job Description
Role description

Business Systems Analyst (BSA)

Lead II - Business Analysis

UST is searching for a Business Systems Analyst (BSA) with demonstrated experience working within Agile / iterative delivery models, including sprint ceremonies, backlog grooming, and acceptance criteria authoring.

The opportunity:
• Partner with business subject matter experts (SMEs), operations teams, and product owners to elicit, document, and validate business requirements across assigned functional streams.
• Translate legacy system behavior, business rules, and process logic into structured user stories, acceptance criteria, and business rules documentation.
• Produce high-quality Business Requirements Documents (BRDs), functional specifications, and process narrative for each epic and feature area under ownership.
• Ensure each requirement item receives its own dedicated subsection with full detail no summarizing or grouping of distinct business rules or behaviors.
• Maintain traceability between business needs, user stories, and delivered functionality across program phases.
• Own the development of As-Is (current-state) process flows for all assigned functional streams documenting existing workflows, screen logic, batch processes, and operational procedures with precision and completeness.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:
• 5+ years of experience as a Business Systems Analyst or Functional Analyst, preferably in large-scale enterprise system implementations or replatforming programs.
• Strong background in retail operations, with exposure to one or more of the following domains: Grocery, Hardgoods, Apparel, or Appliances.
• Experience with legacy system modernization ability to read, interpret, and translate legacy screen logic, batch process flows, and business rules into modern requirements.
• Proven ability to produce detailed, high-quality BRDs, functional specifications, user stories, and process documentation.
• Exceptional analytical and problem-solving skills with a structured, organized approach to complex requirement sets.
• Strong written and verbal communication skills; comfortable facilitating workshops and working sessions with senior business stakeholders.
• Proficiency with tools such as Jira, Azure Dev Ops, Google Suite, Confluence, Microsoft Office Suite, Lucidchart, or equivalent.
• Preferred Qualifications
• Experience with retail-specific systems such as POS, inventory management, merchandise planning, order management, NSI (Non-Saleable Inventory), or shrink/loss prevention systems.
• Familiarity with large-scale replatforming programs

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Washington

Compensation Range: $80,000-$120,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

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