Salary : $76,356.80 - $123,926.40 Annually
Location : Heywood Office and Operations Facility, Minneapolis, MN
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number:
Division: Metro Transit
Department: Bus Transportation Admin
Opening Date: 06/16/2026
Closing Date: 6/29/2026 11:59 PM Central

How your work would contribute to our organization and the Twin Cities region:

As a Business Systems Analyst for the Bus Transportation Administration department, you will have the opportunity to develop standard operating procedures and training materials. You will also assist with research, data analytics and system testing.

This posting will be used to create an eligible list for 6 months.
What you would do in this job

• Create standard operating procedures (SOP's) for HASTUS and iDash
• Create training materials and resources for HASTUS and iDash
• Use research and analytics to conduct projects to support the business needs of the department
• Assist with system testing and day-to-day operational tasks
• Reply to internal customer emails in a prompt manner
• Coordinate with other BSA's to divide tasks in a rapidly changing environment

What education and experience are required for this job (minimum qualifications)

Any of the following combinations of experience in finance, economics, business administration, information systems, computer science, mathematics, statistics, or related field AND completed education in business systems analysis or closely related field:

• High school diploma with 4 years of experience
• Associate's degree and 2 years of experience
• Bachelor's degree with 0 years of experience

What additional skills and experience would be helpful in this job (desired qualifications):

• Experience in creating and modifying Python scripts
• Experience using MS reporting tools, including but not limited to Excel and MS PowerBI
• Modern SharePoint site administration experience
• Cloud storage or content management experience
• Experience in MS Power App and Power Automate
• Experience in SQL Database query
• Experience in a governmental or public-sector environment (Government Community Cloud)
• Advanced skill with Microsoft Teams, Video Conferencing Technology, and hybrid meetings
• Previous or current experience in a similar position
• Experience promoting an equitable, positive, and respectful work environment that values culture and diversity among all employees

What knowledge, skills and abilities you should have within the first six months on the job:

• Knowledge of goals, operating procedures, workflow and regulations regarding departments functions.
• Knowledge of workflow analysis and simplification techniques.
• Intermediate computer skills in word processing, complex spreadsheets, graphics presentations and database management required (Word, Excel, Access and Power Point). Proficiency in the use of Crystal Reports or similar application preferred.
• Ability to read, analyze and interpret professional journals, technical procedures and government regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of customers or clients.
• Ability to interpret and apply mathematics and statistical methods and procedures gained through professional educational training.
• Requires the skill to provide basic client services to the public and other agencies within the organization. Requires tact, courtesy and cooperation in dealings with others where the primary purpose is the exchange of information. Promotes an equitable, positive and respectful work environment that values cultural and diversity among all employees.

What you can expect from us:

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
• We encourage our employees to develop their skills through on-site training and tuition reimbursement.
• We provide a competitive salary, excellent benefits and a good work/life balance.

More about why you should join us!

Additional information

ADDITIONAL INFORMATION
Union/Grade: Non-Represented/Grade F
FLSA Status: Non-Exempt
Safety Sensitive: No

Work Environment:
Work is performed in a standard office setting; hybrid.

What steps the recruitment process involves:

1. We review your minimum qualifications.
2. We rate your education and experience.
3. We conduct a structured panel interview.
4. We conduct a selection interview.

01

Applicant Instructions: It is important that your application shows all relevant education and experience you possess. The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume to your application, it will be reviewed at the education and experience review step.I have read and understand the above instructions regarding my application and supplemental questions.

• Yes
• No

02

How did you first hear about this job opening?

• CareerForce Center
• Community Event/Organization
• Employee Referral
• Facebook
• Glassdoor
• Indeed
• Job Fair
• LinkedIn
• Metro Transit Bus Advertisement
• Twitter
• Website: governmentjobs.com
• Website: metrocouncil.org
• Website: metrotransit.org
• Website: minnesotajobnetwork.com
• Other

03

If you selected 'Other', please describe where you first heard about this job. If you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title.Type N/A if not applicable.
04

Please describe your experience with modern SharePoint site administration. Type N/A if you do not have this experience.
05

Please describe your experience applying mathematics and statistical methods and procedures gained through professional educational training. Type N/A if you do not have this experience.
06

Please describe your experience with MS reporting tools - PowerBI, PowerAps, PowerAutomate, SQL and Report Builder. Type N/A if you don't have this experience.
07

Please describe your experience in a government or public sector environment (Government Community Cloud). Type N/A if you don't have this experience.
08

This position requires collaboration with both internal and external customers. How would you build trust and relationships with people from a variety of backgrounds and cultures?
09

Describe to us how you have shown commitment to promoting equity in your current or previous position.
10

The Metropolitan Council recognizes that Artificial Intelligence (AI) and generative tools are increasingly used in application processes. While the Council permits the use of AI to assist in the preparation of application materials, all applicants must certify the following statement:

• I affirm that all information provided in my application including any uploaded documentation is true and accurate. I further affirm that I have personally reviewed, verified, and approved all content, including any content generated with the assistance of AI. I will provide all interview responses directly and in real-time without unauthorized assistance. I will not use AI avatars, external assistance in answering including computer-generated suggestions, or any recording and transcription tools during the interview process unless I have received prior approval from Human Resources for a disability-related reasonable accommodation.

Required Question