IPG Photonics

Business System Analyst

IPG Photonics • $85K — $100K *
Marlborough, MA 01752In-Person
Enterprise Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 2-6 years of experience as a Business Analyst in CRM, Sales, Marketing, or customer-facing business roles.
  • Hands-on experience with Microsoft Dynamics 365 Sales and/or Marketing.
  • Experience with CPQ processes or tools.

Responsibilities

  • Partner with stakeholders to gather and analyze business requirements.
  • Facilitate workshops and process review sessions.
  • Translate business requirements into functional specifications and user stories.
  • Support Dynamics 365 Sales and Marketing processes such as lead and opportunity management.
  • Manage integrations between CRM, ERP, MES, and related systems.
  • Oversee User Acceptance Testing planning and execution.
  • Assist in data migration and post-go-live support.

Benefits

  • Opportunity to work with a global team across multiple regions.
  • Hands-on experience with cutting-edge technology in CRM and ERP systems.
  • Support for professional development and change management initiatives.
Full Job Description
IPG Photonics is seeking a Business Analyst to support and enhance Microsoft Dynamics 365 Sales and Marketing and its integrations with ERP and MES systems. This role bridges business stakeholders and technical teams to deliver solutions that improve sales, marketing, customer engagement, and operational processes.

Key Responsibilities
  • Partner with stakeholders to gather, analyze, document, and validate business requirements.
  • Facilitate workshops, interviews, and process review sessions.
  • Translate requirements into functional specifications, user stories, process flows, and acceptance criteria.
  • Support Dynamics 365 Sales and Marketing including lead, opportunity, account, contact, and quoting processes.
  • Support integrations between CRM, ERP, MES, and related business systems.
  • Lead UAT planning, execution, defect tracking, and business sign-off.
  • Support data migration, validation, deployment readiness, cutover, and post-go-live support.
  • Develop user documentation, training materials, and change management resources.


Required Qualifications
  • 2-6 years of Business Analyst experience supporting CRM, Sales, Marketing, or customer-facing business functions.
  • Hands-on Microsoft Dynamics 365 Sales and/or Marketing experience.
  • Experience supporting CPQ processes or CPQ tools.


Preferred Qualifications
  • Strong knowledge of Lead-to-Opportunity, Opportunity-to-Quote, Campaign Management, and Sales Pipeline Management.
  • Experience with system integrations and data flows.
  • Working knowledge of ERP and MES environments.
  • Experience in Agile environments using Azure DevOps, Jira, or similar tools.
  • Experience leading or supporting User Acceptance Testing (UAT).
  • Strong communication, documentation, and stakeholder management skills.
  • Experience collaborating across multiple regions and international teams.
  • Experience supporting global CRM implementations or rollouts.
  • Knowledge of Power Platform including Power BI, Power Automate, and Dataverse.
  • Experience within manufacturing, engineering, ERP, or MES-driven organizations.
  • Experience supporting change management and user adoption initiatives.

Success Profile
  • Execution-focused with strong attention to detail.
  • Strong analytical and problem-solving skills.
  • Able to bridge business and technical discussions effectively.
  • Self-motivated and comfortable in a global, cross-functional environment.

About IPG Photonics

IPG Photonics is a leading developer and manufacturer of high-performance fiber lasers and amplifiers for diverse applications in numerous markets. IPG Photonics' diverse lines of low, medium and high-power lasers and amplifiers are used in materials processing, communications, entertainment, medical, biotechnology, scientific and advanced applications.
Learn more about IPG Photonics
Size
6,580 employees
Market Cap
$4.4 billion
Industry
Manufacturing & Automotive
Net Income
$159.5 million
Founded
1990
5 Year Trend
+7.7%
Revenue
$1.2 billion
NASDAQ
IPGP
* Ladders Estimates

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