Amazon

Business Solutions Manager, Workforce Staffing

Amazon • $125K — $170K *
Arlington, VA 22204In-Person
Staffing
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent in a relevant field.
  • 2+ years of managing teams or leading cross-functional initiatives.
  • 4+ years in Go-To-Market, Business Development, Sales, or Consulting preferred.
  • Experience in stakeholder management across organizational levels.
  • Data analysis experience to inform business decisions.

Responsibilities

  • Engage with executive leadership to identify hiring constraints and growth opportunities.
  • Conduct discovery sessions to gauge hiring challenges and growth objectives.
  • Build trusted relationships with business leaders to position WFS strategically.
  • Design tailored hiring solutions focusing on cost, speed, and quality.
  • Manage a portfolio of opportunities from discovery to commitment phase.
  • Define and track metrics for opportunity health and conversion rates.
  • Negotiate priorities across teams to ensure solution viability.

Benefits

  • Comprehensive health insurance including medical, dental, and vision.
  • 401(k) matching plan.
  • Generous paid time off and parental leave.
  • Support for adoption and surrogacy reimbursement.
  • Mental health and wellness support programs.
Full Job Description
Join Amazon's Workforce Staffing Expansion team as an Expansions Manager, where you'll identify hiring constraints across Amazon and design innovative staffing solutions that enable business growth. This role combines strategic business development, executive stakeholder engagement, and solution design in a fast-paced, high-impact environment. You'll work directly with executive leadership outside of WFS to uncover hiring challenges and create tailored solutions focused on cost, speed, and quality. Partnering with solutions design teams, tech partners, and customer success teams, you'll ensure successful delivery. Your work will directly enable Amazon businesses to scale by removing hiring bottlenecks.

Key job responsibilities

Business Opportunity Identification & Executive Engagement: Engage with executive leadership across Amazon organizations to identify hiring constraints and business expansion opportunities. Conduct discovery sessions with senior stakeholders to understand hiring challenges, operational constraints, and growth objectives. Build trusted relationships with business leaders to position WFS as a strategic hiring partner. Navigate organizational complexity to drive consensus and act as the primary business contact throughout evaluation and commitment phases.

Solution Design & Feasibility Assessment: Design tailored hiring solutions using WFS products and services that address specific business needs with focus on cost optimization, speed to hire, and quality outcomes. Build comprehensive business cases including ROI analysis, implementation timelines, resource requirements, and risk mitigation strategies. Partner with internal solutions design teams, technical partners, and product teams to validate solution feasibility. Assess system capabilities, operational readiness, and technical constraints. Negotiate priorities and secure commitments across cross-functional teams to ensure solution viability before customer commitment.

Pipeline & Opportunity Management: Manage a portfolio of business opportunities across multiple lifecycle phases from discovery through commitment. Define and track key metrics for opportunity health, conversion rates, and business impact. Prioritize opportunities based on strategic value, feasibility, and organizational readiness.

About the team

The WFS Expansions team drives growth for WFS across Amazon. We identify hiring constraints and design staffing solutions that enable businesses to scale. Our team works directly with senior leaders across Amazon to solve complex hiring challenges. We combine business strategy, operational execution, and technical problem-solving to build the future of workforce staffing at Amazon. Our work directly impacts Amazon's ability to grow by removing hiring bottlenecks that constrain business operations.

BASIC QUALIFICATIONS

- Bachelor's degree or equivalent in Business, Program Management, Human Resources, Employment Law, Computer Science, Finance, Computer Information Systems, Engineering, Operations Research or a related field

- 2+ years of experience managing teams or leading cross-functional initiatives

PREFERRED QUALIFICATIONS

- 4+ years of Go-To-Market, Business Development, Sales, or Consulting experience

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Experience in program, project or product management, or leading product implementation

- Experience using data analysis to drive business decisions

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 113,300.00 - 160,000.00 USD annually

USA, VA, Arlington - 125,800.00 - 170,200.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Retail & Consumer Goods
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ
AMZN
* Ladders Estimates

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