Tata Consultancy Services

Business Relationship Manager

Tata Consultancy Services$110K — $171K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in strategic sales and account management
  • Proven track record of meeting or exceeding sales targets
  • Strong understanding of contract negotiation processes
  • Excellent relationship management skills, especially C-Level interactions
  • Ability to drive RFPs and shape complex deals
  • Experience in delivery assurance and operational governance
  • Familiarity with KPI and SLA management

Responsibilities

  • Own account strategy focusing on revenue and profitability
  • Generate leads and manage the sales pipeline
  • Negotiate contracts with clients
  • Drive RFP processes and shape deals effectively
  • Build trust with C-Level executives and manage stakeholder relationships
  • Ensure delivery assurance and quality across projects
  • Oversee invoicing and payment processes

Benefits

  • Career development and growth opportunities
  • Engagement in strategic decision-making
  • Exposure to senior executive relationships
  • Being part of a dynamic and growth-focused environment
  • Opportunity to lead high-impact projects
Full Job Description
Serving as primary TCS relationship owner and growth partner, being on the customer floor for driving revenue growth, account strategy, delivery ownership and pipeline health, blending in relationship management and deal shaping across TCS service lines.

Key Responsibilities

Own and be Responsible for the Sales targets, building account strategy, revenue, and profitability.

Own lead generation, sales pipeline creation

Contract Negotiations

Own and drive RFPs and deal shaping

Building C-Level trust, connects with vendor sourcing and stakeholder management across the relationship

Partner and be responsible for Delivery Assurance

Ensure end-to-end operational governance across delivery streamscovering quality, SLA/KPI adherence, risk & issue management, escalation handling, and audit readiness

Accountable for Invoicing and Payments

Salary: 110500-171400 a year

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About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
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469,261 employees
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