Position Description:
About the Role We are seeking a highly organized and proactive Technical Product Coordinator to own the health of our team's Jira backlog, drive execution planning across our product improvement initiatives, and serve as a key liaison between engineering, leadership, and customers. This role blends backlog management discipline with strategic planning and stakeholder communication. Key Responsibilities Backlog & Jira Management • Own and maintain the team's Jira backlog, ensuring items are properly written, prioritized, labeled, and groomed • Facilitate backlog refinement sessions with engineering and product stakeholders • Ensure epics, stories, and tasks are appropriately scoped, sequenced, and linked to broader initiatives • Monitor sprint/cycle health, flag blockers, and maintain accurate status reporting (burndown, velocity, throughput) • Establish and enforce consistent ticket hygiene standards (naming conventions, acceptance criteria, definition of done) Jira Administration & Optimization • Build and manage Jira automation rules to reduce manual work (e.g., auto-assigning issues, status transitions, notifications, SLA escalations) • Design and maintain Jira dashboards providing real-time visibility into sprint health, velocity, burndown/burnup, and cumulative flow • Build and manage timelines/roadmaps (using Jira Timeline, Advanced Roadmaps, or Structure) to visualize cross-team dependencies and delivery milestones • Use JQL (Jira Query Language) to create custom filters, saved searches, and reports for stakeholders • Maintain data integrity and consistent ticket hygiene (labeling, components, versions, priorities) across projects Execution Planning • Partner with engineering leads and product owners to build and maintain roadmaps for product improvements • Translate strategic priorities into actionable, sequenced execution plans with clear milestones and owners • Identify dependencies, risks, and resourcing gaps across concurrent workstreams • Track progress against plans and proactively surface schedule risks to leadership • Run regular planning cadences (sprint planning, quarterly roadmap reviews, retrospectives)
Skills Required:
Project Management
Experience Required:
Senior Associate Exp: 4 years in IT; 1 years in Program Mgmt., Expert in Proj Mgr
Experience Preferred:
Customer & Stakeholder Engagement • Serve as a point of contact for customers regarding product updates, timelines, and issue status • Gather and synthesize customer feedback into actionable backlog items • Build trusted relationships with internal and external stakeholders to align expectations • Support customer-facing meetings, demos, and check-ins as needed Communications • Draft and distribute regular status updates, release notes, and roadmap communications to stakeholders and leadership • Create clear, concise materials (decks, dashboards, written summaries) translating technical work into business-relevant language • Coordinate cross-team communication to ensure alignment on priorities and timelines • Manage announcements related to feature releases, changes, or known issues
Education Required:
Bachelor's Degree
Additional Information :
4 days on site

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