Job Title: - Business Process Reengineering Location: - Lansing MI - Hybrid
Duration: - 12 + MonthsHybrid: - Will need to be onsite from day 1, two days a week (Tuesdays and Wednesdays are preferred in-office days). Candidate can be full time in office.Hybrid: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION Local candidates (strongly preferred) or non-local (must be willing to relocate at their own expense from acceptance with no delays & follow the hybrid schedule)Description: :Top Skills & Years of Experience: • 2 + years of proven experience as a business process reengineer.
• 2 + years of experience working with grant management systems or government-funded programs.
• Strong understanding of the software development lifecycle (SDLC).
• Excellent communication, facilitation, and interpersonal skills.
• Leadership capabilities in cross-functional team environments.
• Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office.
The ideal candidate will have a strong background in business process analysis, requirements gathering, and the software development lifecycle (SDLC), with proven leadership experience in cross-functional environments.
Key Responsibilities: - Process Analysis & Improvement
- Review and document current grant-related business processes and workflows.
- Identify opportunities for process optimization and recommend improvements.
- Analyze federal policy changes and advise on necessary application updates.
- Stakeholder Engagement & Communication
- Facilitate meetings with business stakeholders, technical teams, and external consultants.
- Act as the primary point of contact for field consultants regarding application issues.
- Communicate issue status, resolutions, and updates to relevant stakeholders.
- Operational & Technical Liaison
- Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.
- Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
- Translate business needs into clear, actionable technical requirements.
- Leadership & Team Coordination
- Lead and mentor a team of business analysts.
- Delegate tasks effectively and ensure alignment with project goals.
- Facilitate and lead requirement-gathering sessions with both business and technical teams.
- Documentation & Knowledge Management
- Maintain comprehensive documentation on the project SharePoint site.
- Ensure all process changes and decisions are well-documented and accessible.
Skill Required / Desired Required Years of experience Exposure to Complex IT web Applications, within the past 5 years Required 5 Years Experience in gathering and documenting business feedback and incorporating changes into current processes Required 5 Years Experience working with multiple teams, internal and external, to support a project, its business processes and training needs. Required 5 Years Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations Required 5 Years Experience working as a liaison between the development team and project manager or business client in a software development project Required 3 Years Experience as a business process reengineer Required 2 Years Experience with Federal, State or local grant management systems Required 2 Years Experience with Azure DevOps; including creating User Stories and queries Required 1 Year Experience with Microsoft SharePoint Required 1 Year Experience developing wireframes, mockups, & prototypes in Figma or comparable design software Highly Desired 1 Year
