University Health Network

Business Process & Data Analyst

University Health Network$74K — $111K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate Degree in Health Informatics, Business, Marketing, Communications, or related field
  • 1-2 years of related experience in project or operational management
  • Experience managing multiple deliverables or projects from initiation to close-out
  • Ability to plan and conduct requirements gathering and workflow mapping
  • Proficiency in Microsoft Office and digital tools like Excel and Power Automate

Responsibilities

  • Coordinate administrative operations for UHN Data Academy
  • Plan and execute events to advance UHN's data assets
  • Support initiatives to improve care delivery and organizational efficiency
  • Strengthen stakeholder engagement across teams
  • Facilitate end-to-end event coordination including logistics and execution

Benefits

  • Flexible work environment
  • Access to government employee pension plan (HOOPP)
  • Close proximity to transit and UHN shuttle services
  • Opportunities for professional development and promotions
  • Corporate discounts for travel, restaurants, and other services
Full Job Description
Job Description

Union: Non-union
Number of vacancies: 1
New or Replacement Position: New
Site: Toronto General Hospital; There is occasional travel associated with this position between UHN hospital sites in the downtown Toronto core
Department: UHN Data & Analytics
Reports to: Senior Manager, Data & Analytics
Hours: 37.5 hours per week
Salary Range: $74,114 - $111,170 per annum
Status: Permanent Full-Time
Closing Date: July 30, 2026

Position Summary

UHN Data & Analytics supports UHN's growing demand for data and data-driven insights, and helps TeamUHN ensure the needs of the patients come first. Our collective goal is to better see, understand and use data to help UHN become a data-driven organization, which will help us achieve UHN's strategic goals and ultimately advance care, research and education. UHN Data & Analytics supports UHN in data-driven decisions, data literacy, performance improvement, data governance, analytics, and automation as well as advances these capabilities through collaboration across the organization.

Within UHN Data & Analytics, the Data Strategy, Governance & Analytics Team is responsible for establishing organizational data governance, advancing data literacy and data operations efficiency, and enabling UHN to develop advanced analytical capabilities that inform and support its strategic pursuits in care, discovery, and learning.

Reporting to the Senior Manager, you will support UHN Data Academy by coordinating administrative operations, planning and executing events, and helping implement initiatives that advance UHN's data assets as a strategic advantage. In this role, you will contribute to seamless day-to-day business functions, strengthen stakeholder engagement, and support initiatives that improve care delivery, business operations, and organizational efficiency.

Qualifications
  • An Undergraduate Degree in Health Informatics, Business, Marketing, Communications, or a related field
  • 1-2 years of related industry experience in project or operational management
  • Demonstrated experience supporting multiple deliverables or projects of medium scope/complexity from initiation to close-out, including effective planning, requirements gathering, workflow mapping, schedule, issue tracking, and risk mitigation
  • Lead projects of small scope/complexity
  • Ability to plan and conduct requirements gathering, workflow/data mapping, and application testing
  • Demonstrated experience coordinating end-to-end events, including venue booking, scheduling, logistics, and on-site execution.
  • Proven ability to provide administrative support, including registration tracking, inbox coordination, and document preparation.
  • Experience supporting financial and procurement activities, including cost analyses, invoice processing, expense tracking, and financial analysis and summaries.
  • Demonstrated analytical experience in developing clear, audience-appropriate presentation and communication materials to support event planning, promotion, and stakeholder engagement.
  • Excellent facilitation, inter-personal, and written/oral communications skills
  • Excellent time management, prioritization, and organization skills
  • Ability to work independently and efficiently
  • Detail-oriented, adaptive, and client-focused
  • Self-motivated, with the ability to work independently and efficiently
  • Strong stakeholder coordination and communication skills, with the ability to liaise effectively with internal teams, instructors, vendors, and participants
  • Strong analytical and business analysis skills, with the ability to synthesize information, identify requirements and insights, and translate them into clear, actionable communication and presentation materials.
  • Proficiency in Microsoft Office and digital tools (e.g., Excel, Outlook, MS Forms, Power Automate) to manage workflows, communications, and reporting
  • Project Management certification is an asset
  • Knowledge of data visualization best practices is an asset
  • Knowledge of trends and frameworks in data literacy and analytics competencies is an asset
  • Knowledge of trends and frameworks in the development and delivery of learning curriculum is an asset
  • Experience working in a complex, public sector organization or healthcare institution is an asset
  • Familiarity with Learning Management Systems (LMS), especially those in the healthcare education sectors (e.g., Moodle, Canvas) is an asset
  • Experience with PowerBI and other data visualization and analytics tools is an asset


Additional Information

  • Competitive offer packages
  • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
  • Close access to Transit and UHN shuttle service
  • A flexible work environment
  • Opportunities for development and promotions within a large organization
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

About University Health Network

University Health Network (UHN) is a healthcare organization that provides patient care, research, and education services. The organization operates several hospitals and clinics in Toronto, Ontario, including Toronto General Hospital, Toronto Western Hospital, and Princess Margaret Cancer Centre. UHN offers a range of medical services, including cancer care, cardiovascular care, neurosciences, transplantation, and rehabilitation. The organization is affiliated with the University of Toronto and is one of Canada's largest research hospitals. UHN employs over 16,000 people and serves patients from across Canada and around the world.
Learn more about University Health Network
Size
16,000 employees
Industry

Similar Jobs

More Jobs at University Health Network

More Healthcare Jobs

Find similar Business Process & Data Analyst jobs: