eBay

Business Ops, Mgr., Regulatory

eBay • $85K — $114K *
Toronto, ON M3C 0E3In-Person
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5-10 years of experience in business operations within regulatory, e-commerce, FinTech, or consulting domains.
  • Experience in large-scale marketplaces or international tech environments is highly beneficial.
  • Exceptional organizational skills and ability to manage multiple workstreams concurrently.
  • Strong operational background, with experience leading end-to-end operations and reporting cycles.
  • Quick adaptability to new regulatory topics, tools, and processes.
  • Ability to maintain a high-level perspective while managing details as needed.
  • Effective communicator, able to tailor messages for various audiences.

Responsibilities

  • Support program operations for the Regulatory Initiative by managing plans and logs.
  • Coordinate weekly meetings including agenda setting and action tracking.
  • Prepare materials for senior leadership forums including status reports and updates.
  • Identify and escalate risks and issues, ensuring timely follow-up from responsible parties.
  • Act as a coordination partner between various cross-functional teams to maintain alignment.
  • Draft and distribute routine communications and reports to stakeholders.
  • Assist in annual and half-yearly planning cycles by consolidating contributions from program leads.

Benefits

  • Comprehensive medical benefits with various coverage options.
  • Eligibility for RRSP with potential employer contributions.
  • Paid time off benefits including PTO and parental leave.
  • Access to a target bonus and restricted stock units as part of the compensation package.
Full Job Description
Business Operations Manager - Regulatory Initiative (eBay)
The Role

The Regulatory Initiative delivers eBay's response to new and changing global regulations that impact the business and our sellers. The BU team defines the end-to-end customer solution, coordinates with Product, Legal, GCX, Marketing, Analytics, Finance, and regional teams, and ensures execution across the organisation.

The Business Operations Manager will support the Head of Planning & Operations in managing portfolio operations. They will keep cross-functional partners aligned and ensure senior leaders have clear access to progress and risks.

If you're ready to play a pivotal role in one of eBay's most critical strategic initiatives, we want to hear from you!

What You'll Do
1. Initiative Delivery & Program Coordination
  • Support operations across the Regulatory Initiative, maintaining program plans, RAID logs, and trackers.
  • Coordinate BU weekly meetings (agenda, status updates, action tracking).
  • Assist with BU Monthly Meeting preparation and follow-ups.
  • Prepare materials for senior-leadership forums (MBR, regional updates, initiative reviews, ad hoc briefings).
  • Surface and escalate risks, dependencies, and issues; ensure timely follow-up from program leads.
2. Cross-Functional Partnership & Communication
  • Act as a central coordination partner across Product, Legal, Tax, GCX, Marketing, Finance, Analytics, and regional markets.
  • Maintain alignment across teams and drive follow-ups to remove blockers.
  • Draft and distribute routine communications and reports.
3. Strategic Planning Support
  • Support the Head of Planning & Operations with annual and half-yearly planning cycles, coordinating planning submissions and inputs from BU program leads.
  • Consolidate data, dependencies, and forecasts to support initiative-level prioritisation.
4. Financial, Analytics & Operational Reporting
  • Partnering with Finance, Analytics, and program leads to compile initiative-level reporting (budgets, impact assessments, forecasts).
  • Assist in preparing MBR/QBR materials and investment proposals.
  • Support development of business cases by gathering inputs and structuring draft content.
5. Special Projects & Executive Support
  • Support ad-hoc workstreams and priority requests from the Head of Planning & Operations.
  • Draft exec summaries, leadership briefings, and board-level content.
  • Assist with competitive insights, regulatory benchmarking, and cross-market research.

What You Bring
  • 5-10 years of experience in business operations in a regulatory, e-commerce, FinTech, or consulting space
  • Experience within large-scale marketplaces or international tech environments is a strong plus!
  • Highly organized, structured, and phenomenal at keeping multiple workstreams moving simultaneously.
  • Operationally strong - someone who has led end-to-end operations, coordinated multiple partners, and handled reporting cycles.
  • A rapid learner who can quickly pick up new regulatory topics, tools, and processes.
  • Someone who can comfortably keep a high-level view of the program, while also diving into details when needed.
  • Experienced working where work is ambiguous, cross-functional, and fast paced.
  • A confident communicator who can tailor updates to different audiences (from working teams to VP level).
  • Not hyper-specialized in a single product area - more of a generalist operator with breadth, adaptability, and strong judgement.


Additional Details

The base pay range for this position is expected in the range below:
C$85,600 - C$114,300

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

This job posting relates to an existing vacancy within eBay.

About eBay

As a leader in automotive ecommerce, eBay Motors brings you millions of potential customers. Our new simplified listing plans give you unmatched levels of customization and control. So whether you're listing twenty cars a month or an entire lot, you know you're getting the value that you deserve.

eBay Careers

Joining eBay’s dynamic team offers more than just job opportunities; it’s a chance to be part of a global marketplace that values innovation, leadership, and diversity. As a leader in online retail, eBay provides a platform where ambitions flourish and career growth is fostered through comprehensive diversity training and professional development. Work You’ll Do At eBay, we empower you to drive your career path forward with a range of employment options, from internships to full-time positions. Our culture thrives on innovation and the pursuit of excellence in the digital commerce landscape. By joining our team, you’ll collaborate with skilled professionals who are adept at blending technology and creativity to achieve high-impact results. Explore eBay’s Diverse Opportunities Whether you’re starting out with an internship or seeking a leadership role, eBay’s global presence offers vast opportunities for professional growth and networking. Our commitment to diversity and inclusive culture allows every team member to feel valued and motivated. Innovate and Lead At eBay, every position contributes to our mission of creating a more connected and seamless e-commerce experience. We encourage our team to lead projects that challenge the status quo and promote innovation. With eBay, you’re not just filling a role; you’re part of a pioneering company that’s continually reshaping the world of online retail. Benefits and Growth eBay is dedicated to the well-being and development of our employees. We offer competitive benefits, leadership training, and opportunities for career advancement. Investing in our team’s growth is paramount, as they are the driving force behind our success. Join Our Team Ready to take the next step in your career? Explore the job opportunities at eBay where your skills and creativity can shine. We are hiring individuals who are passionate, curious, and eager to drive change in the e-commerce industry. Stay Connected Keep up to date with the latest career tips, company news, and industry insights available through our eBay Careers Blog. Personalize your experience by subscribing to job alert emails that match your career interests and skills. Apply Now Start your journey with eBay today. Search open positions that align with your professional aspirations and submit your resume. Our interview process is designed to understand your capabilities and potential to grow with us. Join eBay and be part of a team that’s committed to creating impactful change in the marketplace. Discover the opportunities waiting for you at eBay – a place where your career can thrive in an environment of innovation and leadership.
Learn more about eBay
Size
10,800 employees
Market Cap
$21.7 billion
Industry
Retail & Consumer Goods
Net Income
$5.6 billion
Founded
1995
5 Year Trend
+2.3%
Revenue
$10.7 billion
NASDAQ
EBAY
* Ladders Estimates

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