Business Operations

Medra

• $90K — $110K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-3 years of experience in consulting, finance, product, or business development, or equivalent early-career track record.
  • Reliably execute tasks and deliver on commitments without deferring responsibility.
  • Proactively create structured processes or systems to address identified gaps.
  • Embrace speed and iteration, prioritizing shipping over perfection.
  • Communicate directly; handle and give feedback straightforwardly.

Responsibilities

  • Own and manage daily business operations to ensure seamless scaling of the company.
  • Identify and resolve cross-functional pain points, addressing root causes of inefficiencies.
  • Provide support for sales and go-to-market efforts, including creating collateral and messaging on demand.
  • Automate workflows and eliminate manual tasks, leveraging AI and technology to enhance efficiency.
  • Lead special projects that require independent problem-solving and initiative.

Benefits

  • Opportunity to transform scientific research processes.
  • Collaborative and dynamic work environment.
  • Significant equity ownership in the company.
  • 401(k) plan for financial security.
  • Comprehensive medical and dental insurance.
  • Unlimited paid time off for work-life balance.
  • Complimentary meals during the workweek.
Full Job Description
BizOps at Medra:

This is a 01 role at the center of a company scaling fast. This is not a support role. You are the operational infrastructure the team runs on. Every system you build, every workflow you automate, every fire you put out makes the entire company faster. When something falls through the cracks, youre the person who notices, owns it, and ships a fix before anyone has to ask.

Were a startup doing the work of a company five times our size. There are no established playbooks. If youre looking for defined processes and clear swim lanes, this isnt the right fit. If you see a room full of broken workflows, missing systems, and a half-built CRM and your first instinct is to start fixing things, keep reading.
Responsibilities
  • Business Operations: Own day-to-day business operations and keep the company running while it scales.
  • Process Improvement: Dig into cross-functional pain points, find root causes, and fix the underlying systems, not just the symptoms. Youll touch finance, hiring, customer success, and ops, often in the same week.
  • Go-to-Market and Sales Support: Step into sales and GTM on short notice. Pitch decks, prospect pipelines, outbound messaging, collateral. Whatever the Sales/GTM/BD team needs to move faster.
  • Automation and Systems: Build automations and kill manual work. Youre AI-native and you treat every repetitive process as a problem to solve.
  • Special Projects: Take on special projects that are high-value, loosely scoped, and need someone who can figure it out without being told how.
Requirements
  • 1-3 years in consulting, finance, product, or business development, or youre early-career with a steep slope and a track record of shipping real work.
  • You do what you say youre going to do, on time, every time. No task is beneath you and no problem is someone elses.
  • You dont wait for structure. You create it. Youve built a process, a tool, or a system from nothing because you saw the gap and couldnt leave it alone.
  • You operate fast. Youd rather ship something 80% right today and iterate than spend a week perfecting a plan.
  • Direct communicator. You take feedback without flinching and give it without hedging.
Bonus points for:
  • Youve worked in ops at a high-growth startup and know what scaling while everything is on fire actually feels like.
  • Background in math, statistics, engineering, or science.
  • Youve built internal knowledge bases or automations that saved your team real hours every week.

This position is 100% in-person, you must be able to come on-site to our San Francisco office. We offer relocation benefits for applicants who need to relocate.

What we offer
  • An opportunity to fundamentally change the way that scientific research happens
  • Fast-paced, creative, and collaborative work environment
  • Significant equity ownership
  • 401k
  • Medical insurance and dental Insurance
  • Unlimited PTO
  • Weekday lunches and dinners

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