PPL Corporation

Business Operations Manager

PPL Corporation • $95K — $115K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Operations, Engineering, or related field required; Master's preferred.
  • 5+ years of experience in business operations or process improvement.
  • Industry experience is preferred for context and application of initiatives.
  • Certification in Lean and/or Six Sigma is preferred, indicating commitment to operational excellence.
  • Strong analytical skills for both qualitative and quantitative assessments.

Responsibilities

  • Manage a team conducting operational assessments to identify inefficiencies and risks.
  • Review and validate team findings, guiding the development of actionable recommendations.
  • Lead benchmarking studies against industry standards to shape improvement strategies.
  • Present recommendations to senior management, advocating for resource allocation and investment.
  • Oversee the execution of impactful improvement projects, ensuring timelines and quality are met.
  • Conduct post-implementation reviews and drive further optimization initiatives.
  • Lead change management and alignment initiatives, facilitating stakeholder engagement and communication.

Benefits

  • Opportunity for professional growth in a leadership role.
  • Engagement with senior management and cross-functional teams.
  • Exposure to strategic projects with potential for high impact.
  • Emphasis on continuous improvement and operational excellence.
Full Job Description
Overview

Responsible for managing a team of professionals to drive operational excellence initiatives across key functions aligned with business strategy and regulatory requirements. The role oversees assessments, validates findings, and benchmarks performance to identify improvement opportunities. The role guides development of recommendations, reviews business cases, and presents solutions to leadership. The role manages project execution, monitors progress, resolves issues, and drives continuous improvement through post-implementation reviews.

Responsibilities

  • Manage a team performing operational assessments for assigned business unit/function, leveraging both qualitative and quantitative analysis to identify inefficiencies, risks, and improvement opportunities across business units
  • Review and validate findings from team members, ensuring accuracy and relevance to business objectives. Guide the team in developing actionable recommendations and innovative solutions for process optimization, technology enablement, and organizational change
  • Lead benchmarking studies of operations against industry standards and best practices to inform improvement strategies. Review and refine business cases, ensuring robust financial analysis, risk assessment, and alignment with strategic priorities
  • Present recommendations to senior management and stakeholders, advocating for adoption and investment. Partner with senior leadership and cross-functional stakeholders to align priorities and drive execution
  • Oversee the execution of high impact improvement projects, ensuring adherence to timelines, budgets, and quality standards. Monitor project milestones, resolve escalated issues, and manage risks to ensure successful delivery
  • Conduct post-implementation reviews, identify lessons learned, and drive further optimization based on results
  • Lead cross-functional alignment and change management initiatives, including stakeholder engagement, executive communication, and enterprise-wide adoption strategies
  • Promote adoption of new processes, tools, and ways of working across the organization, ensuring alignment with governance frameworks, compliance standards, and long-term sustainability

Qualifications

Education:

Bachelor's Degree in Business, Operations, Engineering or any other related discipline is required. Master's Degree is preferred.

Experience:

5+ years of relevant experience in business operations, process improvement, qualitative research or a related field is required. Industry experience is preferred.

Certifications/Licenses:
• Certified in Lean and/or Six Sigma or equivalent (Preferred)

About PPL Corporation

As one of the largest investor-owned companies in the U.S. utility sector, PPL Corporation delivers on its promises to customers, investors, employees and the communities they serve. Their utilities – Western Power Distribution, Louisville Gas and Electric and Kentucky Utilities, and PPL Electric Utilities – provide an outstanding service experience for their customers, consistently ranking among the best in the U.S. and the U.K. Their stable earnings, secure dividend, solid management and high-quality assets represent an excellent low-risk opportunity for those looking to invest in the utility sector. For employees, the PPL family of companies offers the potential to grow in a wide range of exciting career opportunities. They are committed to providing essential energy services in extraordinary ways and they deliver. And they are a positive force in the cities and towns where they do business, providing support for programs that create jobs, donating millions to charitable organizations that improve the quality of life, and encouraging the generosity of employees who volunteer freely to help others.

PPL Corporation Careers

Join the dynamic team at PPL Corporation, a leader in the energy sector, where innovation, leadership, and professional growth are at the forefront of our operations. As one of the most respected companies in the industry, PPL Corporation offers a range of job opportunities designed to empower your career journey and foster a culture of excellence and diversity.

Work You’ll Do

At PPL Corporation, you’ll engage in meaningful work that directly impacts our customers and communities. Our team is committed to sustainable energy solutions and operational excellence, providing a platform for professionals to lead and innovate within the energy sector. Whether you’re interested in engineering, customer service, or corporate roles, PPL Corporation provides a landscape for professional and personal growth.

Explore Career Paths

We offer a variety of career paths, including full-time positions and internships for emerging talent. Our internship programs are a great way to gain hands-on experience and develop essential skills in a supportive environment. Interns at PPL Corporation work on real projects, receive mentorship from experienced leaders, and learn about the energy industry from the inside out.

Professional Development

PPL Corporation is dedicated to the continuous professional development of our team. With access to comprehensive training programs and leadership workshops, employees can expand their skills, engage in diversity training, and advance their careers. Our leadership is committed to nurturing high-potential professionals to innovate and lead in their respective fields.

Benefits and Culture

Choosing a career at PPL Corporation means more than just a job. Our employees enjoy competitive benefits, including health, retirement plans, and flexible working conditions, designed to support a healthy work-life balance. The culture at PPL Corporation is built on collaboration, respect, and inclusivity, ensuring a welcoming environment for all employees.

Join Our Team

If you’re looking to make a difference with your career, consider joining PPL Corporation. Explore our job opportunities and find a position that matches your skills and ambitions. We are continuously hiring talented individuals who are passionate about making an impact and ready to contribute to our success.

Stay Connected

Stay ahead in your career by leveraging our networking opportunities and staying connected with the latest company news. PPL Corporation values continuous learning and offers various resources to keep you informed and engaged in your professional development.

Apply Now

Ready to advance your career at PPL Corporation? Check out our current job openings, prepare your resume, and apply through our careers portal. We look forward to reviewing your application and possibly welcoming you to our team where your career growth can flourish.

PPL Corporation – Powering Your Future with Opportunities for Growth and Innovation.

Join us and be part of a team that values leadership, diversity, and professional excellence.
Learn more about PPL Corporation
Size
5,607 employees
Market Cap
$21.5 billion
Industry
Net Income
$1.4 billion
Founded
1920
5 Year Trend
-5.1%
Revenue
$7.6 billion
NASDAQ

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