Job Title
Business Operations Manager
Job Description
The Business Operations Manager serves as a key interface with various internal departments to facilitate the evaluation of new opportunities, initiation of projects, development of proposals and support of Business Development in pre-sales client interface. This role will have interaction across the organization and will have varied responsibilities.
KEY DUTIES. - Determines proposal scope and budget by identifying and clarifying opportunities and client needs, studying requests for proposals
- (RFPs), and meeting with technical SMEs
- Meets proposal deadline by establishing priorities and target dates for information gathering, writing, review, and approval
- Assists in efforts to gather, organize, evaluate, and forecast sales statistics and other data pertaining to pricing and proposal generation
- Drive interdepartmental communications to define project scope, budget, and timelines
- Maintains quality results by using templates and following proposal-writing standards including readability, consistency, and flow
- Assists in maintaining proposal database
- Build relationships with Business Development team and potential customers through frequent communication during the RFP cycle,
- provide technical support, ensure project scope and milestones are well defined, and host client visits
- Serve as communication conduit between site and potential customers
- Recognizes and capitalizes on trends in the business pipeline and helps to identify strategic opportunities
- Organizing and management of legal files and maintaining the Business Development Master Index
- Other duties may be assigned to meet business needs
KEY INTERACTIONS- Internal: Site Leadership Team; Business Development; all site functions
- External: Customers
EDUCATION/EXPERIENCE- B.S. in in Chemistry or related fields
- Experience with proposals within the pharma industry
- Advanced degree in Business is desirable.
- 5 years' experience in pharmaceutical industry highly preferred.
JOB COMPETENCIES. - Strong understanding of the use of Microsoft Office
- applications, including MS Project, Excel, Word, and
- PowerPoint.
- Communications: ability to communicate ideas and
- data both verbally and written.
- Relationship building: ability to make and maintain
- relationships with colleagues and customers.
- Organization: ability to maintain accurate and detailed
- records, legal files, and contracts.
- Time Management: ability to work independently, set
- priorities, and manage workflow to accomplish day-today
- tasks to meet deadlines.
