Business Operations Manager

Nooks

$120K — $150K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-10 years of experience in Business Operations, Strategy, Consulting, Investment Banking, or Finance-related fields.
  • Experience in a high-growth technology environment or advisory role.
  • Strong analytical skills comfortable with data-driven decisions.
  • Ability to transition seamlessly between strategy formulation and execution.
  • Proficiency in managing complex, unstructured problems and ambiguity.
  • Exceptional communication and stakeholder management capabilities.
  • Highly organized with multitasking abilities for multiple high-priority initiatives.
  • Strong sense of ownership and action orientation.

Responsibilities

  • Collaborate with leadership to drive strategic initiatives from inception to execution.
  • Manage core business planning processes like annual and quarterly goals, headcount, and resource allocation.
  • Develop operating rhythms that enhance team alignment and accountability.
  • Analyze business metrics to provide insights for strategic decisions.
  • Create actionable dashboards and reporting frameworks for executive use.
  • Lead cross-functional projects involving multiple departments including Product and Marketing.
  • Identify and mitigate operational bottlenecks by designing scalable processes.
  • Provide analytical support for executive decision-making and business evaluation.
  • Prepare materials for executive presentations and leadership strategy discussions.

Benefits

  • Direct involvement with company leadership on critical business challenges.
  • Exposure to diverse functions within the organization.
  • Opportunity to help shape strategy in a scaling AI company.
  • Ownership of initiatives that significantly impact company operations.
  • Ability to make a tangible difference in the company's growth trajectory.
Full Job Description
About the Role

We're looking for a Business Operations professional to help scale the operating system behind one of the fastest-growing AI-native GTM companies. This role sits at the center of the business, partnering closely with executive leadership to drive planning, execution, and decision-making across the company.

You'll work on the highest-priority initiatives, tackle ambiguous problems, and help turn strategy into action. One week you might be building the framework for annual planning, the next you could be driving a critical cross-functional initiative, evaluating a new market opportunity, or helping leaders make better decisions with data.

This is a high-impact role for someone who enjoys solving hard problems, thrives in fast-moving environments, and wants a front-row seat to building a category-defining company.

What You'll Do
  • Partner with company leadership to drive strategic initiatives from concept to execution.
  • Own core business planning processes, including annual planning, quarterly OKRs, headcount planning, and resource allocation.
  • Build and maintain operating cadences that improve alignment, accountability, and execution across teams.
  • Analyze business performance and develop insights that inform key company decisions.
  • Create dashboards, reporting frameworks, and metrics that help leaders understand the health of the business.
  • Lead cross-functional projects spanning Product, Engineering, Sales, Marketing, Customer Success, Finance, and Recruiting.
  • Identify operational bottlenecks and design scalable processes that enable growth.
  • Support executive decision-making through financial, operational, and strategic analysis.
  • Evaluate new opportunities, investments, and business initiatives through quantitative and qualitative analysis.
  • Prepare executive materials, board content, and strategic recommendations for leadership discussions.
  • Serve as a force multiplier for the leadership team by ensuring the company's most important priorities move forward quickly and effectively.


You Might Be a Strong Fit If You
  • Have 3-10 years of experience in Business Operations, Strategy, Consulting, Investment Banking, Finance, Chief of Staff, or a similar analytical role.
  • Have experience operating in a high-growth technology company or advising them.
  • Are highly analytical and comfortable working with data to drive decisions.
  • Can move seamlessly between strategy and execution.
  • Thrive in ambiguity and enjoy solving complex, unstructured problems.
  • Have exceptional communication and stakeholder management skills.
  • Are highly organized and able to manage multiple high-priority initiatives simultaneously.
  • Have a strong bias toward action and ownership.
  • Enjoy working directly with senior leaders on high-stakes decisions.


Why This Role
  • Work directly with company leadership on the most important challenges facing the business.
  • Gain broad exposure across every function of the company.
  • Help shape the strategy and operations of a rapidly scaling AI company.
  • Own meaningful initiatives that have company-wide impact.
  • Join at a stage where your work can materially influence the trajectory of the business.

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