Cisco

Business Operations Manager (Hybrid)

Cisco$146K — $190K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree plus 10 years of related project/program management experience or a Master's degree plus 7 years of related experience
  • Experience leading and managing cross-functional teams and external vendors
  • Exceptional communication, negotiation, and conflict-resolution skills
  • Proven ability to define program scopes, manage budgets, and allocate resources
  • Ability to provide training and lead by example

Responsibilities

  • Make decisions impacting quality, efficiency, and effectiveness in your function
  • Manage medium to large-sized projects involving cross-functional team collaboration
  • Solve highly complex problems with analytical skills and innovative options
  • Define and validate project scopes, plans, and success metrics
  • Identify project risks and create mitigation plans
  • Drive project delivery processes with minimal supervision and mentor team members
  • Establish partnerships with customers to secure project alignment and support

Benefits

  • Medical, dental, and vision insurance
  • 401(k) plan with Cisco matching contributions
  • Paid parental leave and short/long-term disability coverage
  • Flexible vacation time off for exempt employees
  • 16 days of paid vacation for non-exempt employees, with additional options for wellness and personal time
  • Volunteer paid time off
Full Job Description
The application window is expected to close on: 07/03/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This is a hybrid position in San Jose, California, United States with 2 required days in office.

Your Impact

You are a problem solver and looking for continuous product improvement. You love to learn, grow, and work in a constantly evolving environment. You are a self-starter who thrives with learning information quickly and uses resources to research and resolve issues. Key responsibilities include:
  • Making decisions that impact the quality, efficiency and effectiveness of own function/client group; and making contributions that may result in business or process improvements.
  • Managing medium to large sized projects with moderate to high risk with solutions that may require collaboration among cross-functional teams (there may be multiple interdependencies, and the solution could impact many applications).
  • Solving highly complex problems and ability to identify viable and often innovative options, using analytical skills and judgment to recommend an appropriate solution.
  • Defining and validating project scopes, plan and schedule for complex projects; along with metrics for project success; and select and apply standards (e.g. delivery process, roles and responsibilities, operational norms, compliance).
  • Identifying risks in project success and creates mitigation plans.
  • Manage project delivery process, scope and costs of complex projects with minimal supervision; and drive completion of the project and mentors other team members
  • Establish partnerships with customers to build support, secure sponsorship, and ensure alignment for project outcomes, end products and/or solutions.
  • Drive change by identifying impacts of the project, build awareness and support change within the organization by contributing to development of training.
  • Evaluate project results against success metrics; create or reengineer processes and resources to improve productivity and end product.


Minimum Qualifications
  • Bachelor's degree plus 10 years of related project/program management experience
  • Master's degree plus 7 years of related experience
  • Prior experience leading and managing cross-functional teams and external vendors
  • Exceptional communication, negotiation, and conflict-resolution skills to manage various customer expectations
  • Proven ability to define program scores, manage budgets, and allocate resources efficiently across multiple projects
  • Provide training and lead by example to new team members


Preferred Qualifications
  • Masters certification in project/program management
  • Experience in semiconductor or manufacturing industry
  • Excellent communication, organization, presentation, and analytical skills
  • Experience working with cross-functional teams in an exciting environment


Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $146,100.00 to $190,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
  • 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
  • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer


For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;
  • 1% of incentive target for each 1% of attainment between 75% and 100%; and
  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.


For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:
$146,100.00 - $229,600.00

Non-Metro New York state & Washington state:
$133,200.00 - $221,400.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
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