Cisco

Business Operations Manager

Cisco$132K — $174K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in business operations or related fields
  • Undergraduate degree in Business, Engineering, Operations, or related field; advanced degree preferred
  • Proficiency in operational planning and execution practices
  • Demonstrated leadership in operational excellence initiatives
  • Strong problem-solving skills and ability to navigate ambiguity

Responsibilities

  • Manage business priorities and executive decision forums
  • Facilitate leadership alignment and communication processes
  • Support annual and quarterly budget and resource planning
  • Act as key liaison for workforce strategy initiatives
  • Strengthen leadership operating model and team effectiveness

Benefits

  • Opportunity to work closely with senior leadership
  • Engagement in high-impact operational initiatives
  • Collaboration with finance on critical business processes
  • Chance to enhance organizational capability and effectiveness
  • Role in shaping workforce strategy and planning
Full Job Description
The application window is expected to close on: 07/13/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Your Impact

As the Business Operations Lead for the Commerce Product Management and Engineering organization, you will serve as a force multiplier to the Vice President and leadership team, helping drive operational excellence, leadership alignment, and disciplined execution across the organization. You will manage key business priorities, executive decision forums, leadership cadences, and communications to ensure the organization operates with clarity, accountability, and speed.

In this role, you will partner closely with Finance and senior leaders to support annual and quarterly budget planning, resource planning, and operational reviews. You will also serve as a key point of contact for workforce strategy, helping ensure the organization has the right skills, capacity, and planning mechanisms to deliver on its priorities. You will play a critical role in strengthening the leadership operating model by facilitating staff meetings, managing team rituals, driving organizational capability building, and enabling the leadership team to operate at peak effectiveness.

Minimum Qualifications
  • 10+ years of experience in business operations, strategic planning, organizational planning, business transformation, or related fields; Undergraduate degree in Business, Engineering, Operations, Information Systems, or a related field; advanced degree preferred
  • Experience supporting operational planning, business rhythms, executive forums, metrics, reporting, and cross-functional execution
  • Understanding of IT, commerce, product management, engineering, planning methodologies, or adjacent operations functions
  • Demonstrated ability to lead organization-wide operational excellence initiatives, business process improvements, or complex transformation efforts
  • Strong problem-solving skills with a bias for action and the ability to operate effectively in ambiguous, fast-paced environments with a proven ability to lead through influence in matrixed, cross-functional organizations.


Preferred Qualifications
  • Strategic thinker with strong analytical, structured problem-solving, and systems-thinking capabilities.
  • Ability to synthesize complex information, data, and business inputs into clear insights, recommendations, and executive-ready materials.
  • Excellent communication, facilitation, and stakeholder management skills, with experience partnering with senior and executive-level leaders.
  • Experience managing or supporting annual and quarterly budget planning, resource planning, and operational execution in a global organization.
  • Experience with workforce strategy, organizational design, change management, capability building, and driving adoption of new operating models.
  • High degree of ownership, judgment, discretion, and professionalism in managing sensitive business priorities and leadership communications.


About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ

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