Job DescriptionWe are seeking a high-caliber Business Operations Manager to serve as a critical liaison within the Project Management Office (PMO), driving operational efficiency across talent acquisition and contract execution. This role is dual-focused: coordinating the recruitment pipeline between hiring managers and recruiters to ensure staffing targets are met, and serving as a lead technical editor for formal contract deliverables. The ideal candidate possesses a blend of operational coordination skills and the technical writing proficiency required to produce high-quality, customer-facing documentation.
The successful candidate will coordinate efforts across a multidisciplinary team of software engineers, cloud architects, and security professionals who deliver an enterprise computing infrastructure encompassing end-point devices, hybrid-cloud services, virtualized applications, and high-performance storage.
As a Business Operations Manager, you will be responsible for:
1. Recruiting Coordination & Talent Operations- Liaison Management: Act as the primary point of contact between the PMO, recruiters, and hiring managers to streamline the hiring process.
- Pipeline Tracking: Monitor recruiting progress, track candidate movement through the funnel, and ensure timely feedback from hiring managers.
- Onboarding Support: Coordinate with stakeholders to ensure a seamless transition from the offer stage to active project integration.
2. Contract Deliverables & Technical Writing- Deliverable Management: Track, support, and manage the development of formal contract deliverables to ensure on-time submission and compliance with customer requirements.
- Technical Authoring: Write, edit, and format complex technical documentation, including:
- Standard Operating Procedures (SOPs) and process guidelines.
- Detailed technical descriptions and engineering overviews.
- Quality Assurance: Prepare and review deliverables to ensure they meet strict customer content and formatting standards.
3. Operational Governance & Administration- Meeting Management: Author comprehensive meeting minutes and action item trackers for internal and customer-facing engagements.
- Systems Documentation: Prepare and maintain documentation for processes and procedures related to the management of Information Systems.
- Deployment Documentation: Develop SOPs for application build, release, deployment, and configuration activities.
Presentation Development: Create high-impact technical presentations for executive and customer reviews.
Required Skills and Education- Bachelor's degree in business administration, Technical Communications, Engineering, or a related field.
- Seven years of experience in business operations, project coordination, or technical writing, preferably within a PMO environment.
- Excellent organization skills.
- Excellent coordination skills.
- Proven experience managing the lifecycle of contract deliverables.
- Writing Proficiency: Exceptional ability to translate complex technical concepts into clear, concise, and professional documentation.
- Tool Proficiency: Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with project management. Experience using Confluence and ServiceNow.
- Ability to manage multiple competing priorities and deadlines with precision.
- Strong interpersonal skills to effectively bridge the gap between technical teams, HR, and external customers.
- A meticulous approach to formatting and quality control for customer-facing documents.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
Preferred Skills and Education
- Masters degree in business administration
Benefits Information
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
Intern Benefits: Temporary employees generally are not eligible for BAE Systems benefits, but can elect to participate in the 401(k) savings plan. Temporary employees working 20+ hours per week are eligible for medical benefits, the employee assistance program, and business travel accident insurance.
Please note: Some benefits may be different for union employees that are governed by a collective bargaining agreement (CBA) or for positions covered by a wage law called the McNamara-O'Hara Service Contract Act (SCA). 
