Arrow Electronics

Business Operations Manager

Arrow Electronics$102K — $150K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in business operations or related field
  • 4-year degree (or equivalent experience)
  • Advanced degree preferred in relevant fields
  • Ability to solve complex problems using existing solutions
  • Demonstrated leadership skills in project teams

Responsibilities

  • Propose and develop processes and tools for customer service and operational KPIs
  • Provide technical support for new customer engagements
  • Communicate and escalate issues effectively
  • Drive documentation and reporting of key metrics
  • Lead project teams and train junior staff

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401k plan with matching contributions
  • Short-term and long-term disability insurance
  • Health Savings Account (HSA) and Health Reimbursement Account (HRA) options
  • Generous paid time off including sick, holiday, and vacation
  • Tuition reimbursement for continued education
  • Opportunities for professional growth and development
Full Job Description
Position:
Business Operations Manager
Job Description:

What You'll Be Doing:
  • Propose designs & development and maintenance of processes and tools to support interval & external customer service levels and operational KPIs are met.
  • Provides technical support on set up & Implementation of new customer and services engagements.
  • Provides timely communication and escalation issues and works resolutions • Support implementation and drive documentation and reporting of key metrics and results


What We're Looking For:
  • Requires in-depth knowledge and experience
  • Solves complex problems; takes a new perspective using existing solutions
  • Works independently; receives minimal guidance
  • Acts as a resource for colleagues with less experience
  • Represents the level at which career may stabilize for many years or even until retirement
  • Uses best practices and knowledge of internal or external business issues to improve products/services or processes
  • Typically resolves complex problems or problems where precedent may not exist
  • Often leads the work of project teams; may formally train junior staff
  • Works independently


Work Arrangement:
  • Hybrid: 3 days in office/2 days work from home


Experience / Education
  • Typically requires a minimum of 8 years of related experience with a 4 year degree; or 6 years and an advanced degree; or equivalent experience.


What's In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Short-Term/Long-Term Disability Insurance
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Paid Time Off (including sick, holiday, vacation, etc.)
  • Tuition Reimbursement
  • Growth Opportunities
  • And more!

#LI-LH1

Annual Hiring Range/Hourly Rate:

$102,900.00 - $150,700.00

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:
US-IL-Downers Grove, Illinois (Butterfield Rd)

Time Type:
Full time
Job Category:
Business Support

All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

About Arrow Electronics

Arrow Electronics distributes a range of electronic components and enterprise computing products, services, and solutions to industrial and commercial users worldwide. The company operates in two segments, Global components, and global enterprise computing solutions. The global components segment offers semiconductor products and related services. It provides passive, electromechanical, and interconnect products comprising capacitors, resistors, potentiometers, power supplies, relays, switches, and connectors, as well as computing, memory, and other products. The Global Enterprise Computing Solutions segment offers enterprise and midrange computing products, services, and solutions to value-added resellers. It also offers access infrastructure, security, and virtualization software solutions, as well as midrange servers, storage, and software solutions. In addition, the company provides materials planning, design services, programming and assembly services, inventory management, and a suite of online supply chain tools. Its customers include the manufacturers of consumer and industrial equipment, telecommunication products, automotive and transportation, aerospace and defense, scientific and medical devices, and computer and office products.

Arrow Electronics Careers

Join the dynamic team at Arrow Electronics, a global leader in electronic components and computing solutions, where innovation meets real-world applications. At Arrow, we are committed to fostering a culture of growth and leadership, making it an ideal place for professionals seeking to advance their careers in technology.

Work You’ll Do

At Arrow Electronics, you will collaborate with some of the brightest minds in the industry, driving innovation and transformation in the global technology landscape. Our team members are at the forefront of developing solutions that shape the future of how we live and work.

Lead with Innovation and Expertise

Arrow Electronics stands at the intersection of innovative technology solutions and robust industry expertise. Our professionals lead the way in delivering cutting-edge solutions that make a difference. With a focus on sustainable technology and smart solutions, Arrow is uniquely positioned to lead digital transformations.

Join Our Global Team

Being part of Arrow Electronics means being part of a global network of over 18,000 professionals dedicated to redefining what’s possible. We offer job opportunities across a wide range of functions, from engineering to marketing, all united by a common goal of innovation and excellence.

Explore Career Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Arrow Electronics offers a variety of career paths to help you achieve your professional goals. Our commitment to diversity and inclusive culture ensures that every team member can thrive.

Professional Growth and Development

Arrow Electronics is deeply invested in the professional growth of its team members. With comprehensive benefits, diversity training, and leadership development programs, we provide the tools and resources necessary for career advancement and personal development.

Innovative Work Environment

Our work environment encourages creativity and out-of-the-box thinking. At Arrow, you will have the opportunity to engage in projects that push the boundaries of technology and make a tangible impact on the world.

Networking and Mentorship

Arrow Electronics values the power of networking and mentorship. By joining our team, you will connect with industry leaders and gain insights that can propel your career forward. Our collaborative culture fosters learning and sharing of ideas across all levels of the company.

Apply Today

Ready to take the next step in your career? Explore the job opportunities at Arrow Electronics and find the position that matches your skills and passions. Prepare your resume, sharpen your interview skills, and get ready to join a team that values professionalism and innovation.

Stay Connected

Keep up to date with the latest from Arrow Electronics by following our careers blog. Gain insider perspectives, career tips, and industry-leading insights that you can apply to your professional life.

Join Arrow Electronics—where careers soar and innovation drives success.

Learn more about Arrow Electronics
Size
20,700 employees
Market Cap
$6.3 billion
Industry
Net Income
$584.4 million
Founded
1935
5 Year Trend
+8%
Revenue
$28.6 billion
NASDAQ

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