Apple

Business Operations Engineering Program Manager - PACE

Apple$120K — $160K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • B.S. in Engineering or Technical degree
  • 3+ years in business operations or program management in hardware development
  • Knowledge of Apple New Product Process (ANPP)
  • Experience with budget management and resource planning
  • Strong grasp of Apple’s product development lifecycle
  • Ability to manage multiple priorities and tight timelines
  • Analytical mindset for data-driven decision-making

Responsibilities

  • Coordinate resource planning and budget management
  • Drive tooling strategy across operations
  • Oversee factory planning and claims reporting
  • Synthesize complex inputs for executive clarity
  • Improve processes and accountability through data analysis
  • Build and maintain scalable operational tools
  • Collaborate cross-functionally to enhance operational excellence

Benefits

  • Collaborative working environment
  • Opportunities for professional growth and development
  • Engagement with cutting-edge technologies like AI/ML
  • Exposure to cross-functional operations and leadership
  • Chance to influence organizational direction and strategy
Full Job Description
PACE Business Operations is seeking an experienced Business Operations Program Manager to contribute across the full breadth of BizOps functions. This role partners closely with engineering, finance, supply chain, PACE and Operations leadership to ensure that resource planning, budget management, roadmap execution, and operational systems are running smoothly and scaling with the organization's needs.

Description

The individual in this role brings deep operational expertise and a strong command of Apple's product development processes. They are equally comfortable managing budgets and driving tooling strategy, coordinating factory planning and overseeing claims reporting. They thrive in ambiguity, connect dots across complex workstreams, and have a bias toward automation and data-driven decision-making. The ideal candidate will have a sound understanding of AI/ML and how we can embrace this technology to drive productivity, efficiencies and opportunities across the organization. They are a trusted partner to leadership, someone who can present with clarity to executives, synthesize ambiguous cross-functional inputs, and move the organization forward through process excellence and operational rigor.

Minimum Qualifications

B.S. in Engineering or Technical degree

3+ years of experience in business operations, program management, or a related function within a hardware product development environment.

Demonstrated ANPP (Apple New Product Process) knowledge and hands-on experience navigating product programs through development milestones.

Experience with budget management, resource planning, and operational reporting.

Strong understanding of Apple's product development lifecycle and cross-functional coordination across engineering, supply chain, and operations.

Proven ability to manage multiple concurrent workstreams with competing priorities and tight timelines.

Analytical mindset with experience using data to inform decisions, improve processes, and drive accountability.

Demonstrated ability to build and maintain tools, dashboards, and systems that scale with organizational growth.

Excellent written and verbal communication skills, with the ability to distill complex operational topics into clear, actionable summaries.

Collaborative working style with a track record of building trust and credibility across functions and levels.

Preferred Qualifications

Postgraduate degree or equivalent experience.

5+ years of experience in business operations, program management, or a related function within a hardware product development environment.

Experience with regulatory processes and compliance management in a hardware product context.

Demonstrated executive presence with comfort presenting to and influencing VP-level and above stakeholders.

Cross-functional leadership experience, ability to drive alignment and outcomes without direct authority across engineering, operations, finance, and supply chain organizations.

Background in process improvement methodologies or operational excellence frameworks.

Hands-on experience deploying or managing AI/ML-powered tools in an operations or compliance context (e.g., automated triage, anomaly detection, natural language processing for reporting).

Track record of driving organizational adoption of new technologies, including change management and stakeholder education.

Familiarity with Apple's internal tools and systems for program tracking, resource management, and data analytics.

Demonstrated understanding of AI/ML concepts and practical experience applying them to business operations, including automation, predictive analytics, or intelligent tooling.

Ability to translate emerging AI/ML capabilities into actionable operational improvements and articulate their value to both technical and non-technical stakeholders.

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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