The Role and Your Impact:We need a Business Operations Associate to own the internal systems and coordination work that keeps the company running smoothly. You'll be the person who brings structure to ambiguity, closes loops quickly, and makes the whole team move faster. This is not a pure Executive Assistant role. It includes scheduling, but it goes beyond calendaring into internal tools, company systems, documentation, process coordination, and the high-priority cross-functional work that doesn't sit neatly with one team.
Where our Operations Specialist supports the hardware floor and physical operations, you'll support the software, systems, and operating rhythm of the company.
What You'll Own:- Executive and team scheduling, calendaring, and meeting coordination across the org, including for the CEO
- Internal tooling and SaaS administration, including provisioning, renewals, and access
- Internal documentation, knowledge bases, and org-wide resources that stay current and findable
- Internal comms and process design as the company scales
- Visitor coordination on the admin side, including NDA documentation and scheduling for site visits
- Office transition and onboarding logistics as we scale into the new space
- Special projects and cross-functional execution, the messy high-priority things that need an owner
- The administrative and operating systems everyone defaults to
What We're Looking For:- 2-5 years in business operations, management consulting, banking, internal ops, chief of staff, or a high-output generalist role at a startup. Military S-1, adjutant, or operations backgrounds welcome
- Exceptional organizational horsepower, comfortable holding many threads at once and bringing structure to ambiguity
- Strong judgment, you can take a vague problem and turn it into a plan without being handed one
- Direct, clear, trusted communicator who works cleanly across teams and with leadership
- Proactive problem-solver who closes loops without being chased
- Comfortable with ambiguity in an early-stage company still figuring out its processes
Where you probably come from: BizOps or chief of staff adjacent roles at a startup, consulting or banking where you learned to structure problems fast, founder's associate or ops generalist roles, or military admin and personnel trades where you ran the unit's systems and kept everything tight.
We want to talk if: You're the person everyone already comes to when they need something solved, scheduled, or figured out. You see a broken process and fix it instead of filing a ticket. You think in systems and you just move.
Not a fit if: You want a pure EA or calendar-only role, you need hardware or facilities work (that's our Logistics & Operations Specialist), or you wait for written process before you'll act.
Nice to Haves:- Experience at a startup or high-growth tech company
- Familiarity with project management tools
- Veteran with military admin, personnel, or S-1 background
- Experience administering SaaS stacks and access controls
Education: No degree required. Proof matters here.
How You Operate:- Extreme bias for action. You'd rather solve it now than schedule a meeting about it
- You handle problems before they hit anyone's inbox
- Comfortable with ambiguity and fast iteration in a startup environment
- Clear communicator across the team, leadership, and vendors
- Self directed. You identify what needs to happen next and do it without being told
How We Work:We work Monday through Friday, 9 to 6, most Saturdays, and some evenings, although not constant. Supporting the whole company across engineering, operations, and leadership is the core of this role. We don't manufacture intensity for show, the pace is real because the work is real.
Benefits:- Competitive salary + equity
- United Health Care medical, dental, and vision coverage
- Flexible 18 days PTO + 5 sick days
- Travel to field test events and range days
- Covered daily lunches and office snacks + drinks
- E-bike / scooter stipend (Up to $500)
- Direct access to leadership and real ownership over your work
