Business Operations Associate

Partiful

$120K — $150K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-4 years of experience in business operations or related role, with at least 1 year in a fast-paced startup.
  • Minimum of 2 years of field work in a physical services marketplace or direct consulting.
  • Proficient in self-service analytics, including SQL and/or Python.
  • AI-native mindset with a focus on workflow automation.
  • Ability to analyze metrics and formulate strategic insights based on real-world data.
  • Proactive in tackling problems, regardless of size or scope.
  • Bachelor's degree required.

Responsibilities

  • Act as a key member of an innovative, AI-driven team.
  • Execute high-priority projects that impact the entire business.
  • Manage vendor relationships from sourcing to implementation.
  • Identify and implement cost-saving measures in collaboration with other departments.
  • Enhance ticketing operations by developing systems and processes.
  • Continuously seek out and rectify inefficiencies through streamlined processes and AI solutions.
  • Design and develop internal tools and prototypes using basic coding techniques.

Benefits

  • 401(k) with up to 6% matching.
  • Comprehensive health, dental, and vision insurance for you and dependents.
  • Free OneMedical membership and access to telehealth services.
  • Commuter benefits and contributions towards fitness memberships.
  • Unlimited vacation with a minimum requirement of 3 weeks.
  • Quarterly stipend for planning team parties.
  • Travel benefits and semiannual team off-sites.
  • Exclusive invitations to company events.
Full Job Description
The Role

As a Business Operations Associate, you'll play a key role in building and scaling Partiful's operations. You'll act as a connector and force multiplier across every team in the company - identifying inefficiencies, standing up solutions or building the systems that fix them, and finding ways to make everyone faster. This is a role for someone who sees AI as a first instinct, not a last resort; no two weeks will look the same.

In this role you will:
  • Be a core part of an innovative, AI-native team that serves as the backbone of the company and the swiss-army-knife of any problem that arises
  • Personally execute on high-priority projects across the business
  • Own vendor relationships end-to-end - sourcing, diligencing, negotiating, and implementing
  • Drive cost reduction across the business, identifying and actioning on opportunities in collaboration with Product, Design and Data Science
  • Support ticketing operations, helping build and scale the systems and processes that power Partiful's new ticketing business
  • Relentlessly identify painpoints, and streamline, automate and scale processes to make every team across the business better and more efficient, with a strong bias towards building & deploying AI wherever possible
  • Prototype solutions & build internal tools end-to-end using vibe coding


You're a good fit if you:
  • Have 2-4 years of experience in business operations or a similar function, with a minimum of 1 year in a high-growth startup
  • Have minimum 2 years of "field work" - e.g., at a physical services marketplace (delivery, rideshare), forward deployed engineering, onsite consulting, etc.
  • Have experience performing self-service analytics, including SQL, python and/or dashboarding capabilities
  • Are AI-native, with a bias towards creating agents and relying on AI wherever possible to streamline workflows
  • Are able to inductively reason about metrics and strategy based on the facts you learn on the ground
  • Are comfortable jumping into any problem to fix it, no matter how small
  • Have a bachelors degree


What we offer:
  • 401(k) with up to 6% matching
  • Comprehensive health, dental, and vision insurance for you and all your dependents (FSAs and HSA plans available)
  • Free OneMedical membership, telehealth, and virtual mental health services
  • Commuter benefits & contributions towards ClassPass and Citibike memberships
  • Unlimited vacation (minimum 3 weeks required)
  • Quarterly stipend to plan your own party and dogfood the product
  • Semi-annual travel benefit & semiannual team off-sites
  • Get invited to exclusive parties

In your application, please include a note on what's got you excited about Partiful! The compensation range for this role is $120,000-$150,000 depending on years of experience.

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