Business Operations Associate

Harvey

$132K — $198K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-6+ years of experience in strategy, business operations, or similar roles
  • Strong problem-solving and analytical skills
  • Proven ability to drive results and manage ambiguity
  • Excellent communication and collaboration abilities
  • Low ego with a high sense of ownership
  • Proficiency in SQL or willingness to learn
  • Experience in technology or high-growth environments preferred

Responsibilities

  • Translate company strategy into actionable initiatives for growth
  • Champion value engineering and demonstrate ROI for customers
  • Lead cross-functional initiatives from concept to execution
  • Generate insights through research and analysis for decision-making
  • Incubate new sub-functions and enhance business processes as needed
  • Optimize business intelligence management, including KPIs and dashboards

Benefits

  • Collaborative team environment with direct exposure to senior leadership
  • Opportunity to shape strategic initiatives in a fast-paced AI company
  • Chance to specialize or broaden your role over time
  • Engagement with cross-functional teams for diverse project work
Full Job Description
Role Overview

As a Business Operations Associate at Harvey, you will have a broad mandate and play a critical role in driving Harvey's growth, with direct exposure to the strategic questions shaping a category-defining AI company. Your scope will include driving high-impact initiatives and shaping strategic decision-making. This role will be the third individual contributor on the team and report to Harvey's Chief Business Officer, collaborating closely with senior company leaders and cross-functional teammates across the business (e.g., GTM, RevOps, Product, Finance, Analytics). Your first focus area will be on building our value engineering capability. Over time, this role offers the opportunity to be broad or deepen into a specialization over time.

What You'll Do
  • Turn company strategy into execution by identifying and prioritizing the initiatives that matter most for Harvey's near-term and long-term growth
  • Champion value engineering across the customer lifecycle, helping customers articulate, quantify, and realize the business impact of their investment
  • Own other high-impact, cross-functional initiatives from inception to completion (e.g., accelerating growth in specific segments, driving programs centered on customer adoption & usage)
  • Influence Harvey's decision-making by generating insights through research & analysis, writing proposals & recommendations, and driving alignment
  • Depending on business priorities and needs, you may also:
    • Incubate new sub-functions and business processes
    • Upgrade our business intelligence and how we manage the rhythm of the business (e.g., KPIs, dashboards, cadences)


What You Have
  • 4-6+ years of relevant work experience in strategy & execution roles, e.g., business operations, strategy & operations, management consulting, product management, entrepreneurship, investing / investment banking
  • Excitement to partner with account teams and partner with customers directly
  • Excellent problem-solving skills and foundation to deliver high quality strategic & analytical work
  • Track record of results and capacity to build & to execute, e.g., roll up sleeves, drive outcomes, shape an emerging function, tolerate ambiguity
  • Strong communication (both written & verbal), collaboration, and project management skills
  • Low ego and high sense of ownership
  • Proficiency in or willingness to learn SQL
  • Experience in a high-growth or technology environment preferred; familiarity with professional services (legal, tax, or finance) is a plus.


Compensation

$132,200 - $198,400 USD

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