JP Morgan Chase & Co.

Business Enablement Workfront Administrator - Associate II

JP Morgan Chase & Co.$70K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in data analysis with a focus on reporting and pattern discovery.
  • Proficient in developing automation strategies and understanding systems architecture.
  • Experienced in coordinating cross-functional teams within an organization.
  • Strong strategic thinking abilities for risk assessment and decision-making.
  • Background in coaching team members and ensuring efficient objective achievement.
  • Excellent customer service and communication skills.
  • Familiar with software delivery lifecycle and industry-standard methodologies.

Responsibilities

  • Analyze complex data sets to generate insightful reports for operational initiatives.
  • Develop automation strategies to enhance departmental efficiency.
  • Coordinate collaboration among diverse teams to align business strategies.
  • Evaluate scenarios and assess risks for informed decision-making.
  • Provide coaching and empower team members to own their work.

Benefits

  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare services.
  • Tuition reimbursement.
  • Mental health support and financial coaching.
Full Job Description
Job Description

Seeking a talented Business Enablement Workfront Administrator for the Global Bank (GB) Client Onboarding & Service (COS) team. You'll work daily with our Workfront instance delivering centralized intake and the related infrastructure required to support ongoing project management & reporting needed to achieve business priorities.

As a Business Analysis Associate II in the GB COS team, you will partner with our Business Enablement Workfront Administrator team to provide primary support and administration of our Workfront instance. Together you'll help to drive improved efficiency and collaboration across COS. You will be responsible for managing ongoing Workfront system needs, ensuring instance integrity is maintained, providing access controls governance, and facilitating identification, prioritization and delivery of enhancements that drive COS business aligned priorities in Workfront.

Job responsibilities

  • Analyze and interpret complex data sets from varied sources, utilizing advanced data analytics skills to uncover patterns and provide insightful reporting in support of operational and strategic initiatives.
  • Develop and implement automation strategies, leveraging systems architecture knowledge to optimize processes and drive efficiency within the department.
  • Coordinate cross-functional collaboration, working effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful implementation of business strategies.
  • Utilize strategic thinking to evaluate potential scenarios, assess risks, and make informed decisions that have a direct impact on departmental outcomes.
  • Provide coaching to team members, empowering them to take ownership of their work while ensuring objectives are met efficiently and effectively.


Required qualifications, capabilities, and skills

  • Demonstrated ability to conduct data analysis with a focus on uncovering patterns and providing insightful reporting, showcasing expertise equivalent to 3+ years of experience.
  • Demonstrated proficiency in developing and implementing automation strategies, with a strong understanding of systems architecture.
  • Proven ability to coordinate cross-functional collaboration, with experience in working with diverse teams across an organization.
  • Advanced strategic thinking skills, with a track record of evaluating potential scenarios, assessing risks, and making informed decisions.
  • Experience in providing coaching and delegation to team members, with a focus on empowering individuals and ensuring efficient achievement of objectives.
  • Provide quality service to customers through continuous communication.
  • Understand software delivery lifecycle and have skills in industry standard methodologies and related tasks.


Preferred qualifications, capabilities, and skills

  • Capability to leverage artificial intelligence and AI tools to enhance data analysis, uncover business trends, and provide actionable insights for strategic decision-making.
  • Proficiency in implementing automation solutions to streamline business processes and improve operational efficiency.
  • Expertise in applying customer service and conflict management skills to understand client needs, resolve stakeholder issues, and facilitate effective collaboration.
  • Ability to craft clear and effective prompt writing to guide data analysis and ensure consistent outcomes.
  • Ability to contribute to a collaborative work environment by sharing knowledge and supporting team initiatives.
  • Competence in technology/process release management, with proficiency in using software applications, digital platforms, and other technological tools to solve problems and improve processes.


This role is not eligible for visa sponsorship and is 5 days a week full time in office. This role is not remote nor hybrid.

About the Team

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.

Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

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JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

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Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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