Position SummaryThe Business Development Technology Analyst is a business focused role that serves as a collaborative technology champion, combining strong people skills with expertise in AI and analytics. The position partners closely with Marketing, Business Development, and Community Investment teams to identify opportunities, scope solutions, and implement tools that enhance efficiency and decision making. The analyst drives dashboard development and emerging technology integrations while translating business needs into practical technical solutions, operating within core business functions rather than IT.
Primary Success Factors- Supports departmental reporting that broadly supports three key functions: 1) Marketing and Communications, 2) Business Development, and 3) Community Investment
- Manages and/or supports the development of Tableau dashboards that transform data into information to support informed decision-making. Includes collecting and analyzing data from various sources (CRM, market research, internal system, etc.)
- Supports the evaluation, development and integration of new tools and ideas that accelerate technology capabilities, including member APIs and interactive tools/calculators. Works with stakeholders to define business needs for new technology solutions and translates business requirements into technical specifications for IT
- Integrates AI capabilities to enhance Business Intelligence processes, streamline data processing, and improve reporting efficiency. Proactively identifies opportunities for system and process improvements, particularly related CRM and member monitoring, and supports the implementation of approved departmental initiatives
- Works closely with Marketing/Communications, Business Development, Community Investment and product owners to support the execution of marketing and membership strategies. Supports the development of new tools and ideas to drive member engagement and business. Conducts financial statement analysis for member peer benchmarking and performance monitoring
- Supports ongoing preparation and developmental financial reporting (SEC) and FHLBank System analytics with individual FHLBank benchmarking; researches other FHLBanks' SEC filings and call reports and interprets their financial results and business drivers
- Supports the preparation and timely execution of deliverables across all levels including Board of Directors, Executive and internal committees; may serve as Secretary select committee as requested
- Participates on various teams to build a broad knowledge of the Bank and functions of each area including Operations, Capital Markets, Community Investment and Corporate Risk
- Ensures compliance with applicable policies, procedures and regulations to ensure safe and sound business operations
Required Experience- Bachelor's degree in Business Administration, Finance or related field or equivalent work experience; MBA a plus
- Three or more years' of relevant business experience, preferably in banking or financial services, including hands-on experience in business intelligence, reporting and analytics; four years' experience preferred
- Must possess a solid understanding of basic economic and finance terminology
- Familiar in programming (SaaS, SQL, Python)
- Advanced Business Intelligence other data visualization skills (Tableau, Power BI, Qlik, etc.) required
- Familiar with emerging AI technology and integration capabilities
- Proficient with Microsoft Excel, Word, and Powerpoint
- Detailed orientation, strong organizational and project management skills required
- Excellent interpersonal, verbal and written communication skills
