Business Development Manager

Institute of Inspection Cleaning and Restoration Certificati

$75K — $250K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Marketing, Business, or equivalent experience preferred.
  • Minimum of five (5) years of direct sales experience.
  • At least one (1) year of management experience.
  • Proven ability to build and lead a successful team.
  • Strong leadership, organizational, and relationship-building skills.
  • Process-oriented and results-driven mindset.
  • Preferred experience in cleaning, restoration, construction, or insurance industries.

Responsibilities

  • Understand and effectively communicate SERVPRO's competitive advantages to clients.
  • Prepare a business development plan aligned with revenue and growth targets.
  • Build and maintain relationships with clients, developing new prospects for growth.
  • Conduct annual marketing needs assessments, planning CE classes and budgeting initiatives.
  • Analyze revenue metrics against goals to guide strategic decisions.
  • Develop marketing initiatives and budgets in support of the annual plan.
  • Recruit and manage a high-performing business development and marketing team.

Benefits

  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Company parties
  • Training & development
Full Job Description
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Company parties
  • Competitive salary
  • Training & development


The Business Development Manager is responsible for driving our marketing campaigns, overseeing the client database, and maintaining an active presence at local and regional associations and trade show events. This position is responsible for growing business profit and revenue while developing long-standing business relationships.

If you are proactive, enjoy providing superior service, and are a high-performing sales professional who loves taking ownership, this could be an ideal opportunity for you.

Key Responsibilities

  • Understand the competitive advantages of using SERVPRO and gain the ability to effectively educate clients and customers on the benefits of our brand.
  • Prepare a business development plan based on past performance and franchise growth objectives to meet or exceed planned revenue and activity goals for the business development team.
  • Build, maintain, and strengthen client relationships throughout the sales territory while continually developing new prospects and leads to ensure revenue growth.
  • Complete an annual marketing needs assessment, including planning Continuing Education (CE) classes, lunch-and-learn events, budgeting, and developing action plans for key business decision-makers.
  • Perform comparative analysis of revenue, collection, and activity metrics against established goals.
  • Develop marketing initiatives and budgets to support the annual marketing plan.
  • Recruit, train, develop, and manage business development and marketing team members.
  • Learn and utilize fire chasing techniques within the marketplace.
  • Manage and implement Master Service Agreements (MSAs) and Emergency Ready Profile (ERP) listings.
  • Achieve annual revenue goals of $1.5 million.

Position Requirements

  • Bachelor's degree in Marketing, Business, or equivalent experience preferred.
  • Minimum of five (5) years of direct sales experience.
  • At least one (1) year of management experience.
  • Proven ability to build and lead a successful team.
  • Strong leadership, organizational, and relationship-building skills.
  • Process-oriented and results-driven mindset.
  • Experience within the cleaning, restoration, construction, or insurance industries preferred.

Skills / Physical Demands / Competencies

  • Ability to repetitively push, pull, lift, and carry objects.
  • Ability to work with and around cleaning agents and restoration products.
  • Ability to successfully complete a background check, subject to applicable law.

Additional Information

Flexible work-from-home options are available.

Flexible work from home options available.

Compensation: $75,000.00 - $250,000.00 per year

Picture yourself here fulfilling your potential

At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

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