- The ideal candidate for this role will reside in CA, WA or AZ and travel is required within the Western U.S. -Position DescriptionTitle: Business Development Manager E-Fulfillment -West
Department: Sales
Immediate Supervisor: Senior Director of Sales, E-Fulfillment
Status: Salaried Exempt
Position Purpose: The Business Development Manager will be the market and application expert for assigned products in the E-Fulfillment business portfolio. They will actively pursue new business opportunities within the largest e-Fulfillment accounts. They will coordinate with the Senior Director of Sales, other E-Fulfillment Team Members and relevant IPG resources to meet the assigned product revenue and net CM$ goals.
Principle Accountabilities- Serve as the product and application "expert" for existing and new products/solutions relevant to e-Fulfillment operations.
- Actively identify and pursue opportunities for new products with decision-makers and influencers at all levels within e- Fulfillment organizations.
- Prospect fulfillment centers for applications of assigned products; conduct needs-development activities to ensure requirements are clearly understood by all customer stakeholders.
- Build and maintain strong relationships with key personnel at the fulfillment center level.
- Achieve assigned revenue and contribution margin goals for designated product lines.
- Manage the sales process from needs development through implementation of IPG solutions.
- Address customer complaints by executing IPG process improvements and facilitating solution implementation.
- Coordinate site visits with relevant IPG functional representatives.
- Demonstrate expertise in all customer communications, including implementation, execution, best practices, products and features, and partnerships.
- Provide forecasts for assigned product lines as requested.
- Serve as a field feedback resource for new product development.
- Participate in the development, launch, and marketing of new products and services as directed.
- Collaborate with department managers and corporate staff to develop long-term business plans for customers.
- Perform other duties as assigned.
- Develop and maintain forecast models.
- Communicate effectively in face-to-face customer interactions with a results-driven mindset.
- Demonstrate resilience and a positive attitude, with the ability to turn challenges into opportunities.
- Exhibit flexibility and a willingness to adapt quickly to changing priorities.
Essential Skills and Experience- Bachelor's degree (BA or BS) from an accredited university or college required.
- 3-5 years of experience in business development within the packaging industry, preferably serving e-Fulfillment businesses.
- Proficient in Microsoft Office Suite.
- Demonstrated strong and consistent attention to detail.
- Excellent verbal and written communication skills.
- Positive customer service mindset; team player with the ability to work both independently and collaboratively.
- Customer-centric mindset.
- Ability to work in a fast-paced environment with changing priorities.
- Must be able to travel independently by air or vehicle; approximately 50%+ travel required.
#LI-Remote
