Business Development ManagerDepartment: Team 1 - Client Services
Employment Type: Full Time
Location: Canada
Reporting To: Ben Bowman
DescriptionOur Canadian HQ is in Burlington, ON, and our team actively engages with clients from our eight strategically placed facilities throughout the US & Canada. To achieve the greatest amount of success possible in this role, you will need to be a driven, customer-experience-oriented professional with a drive for personal goal attainment as well as the enrichment of the team. This sought-after position requires extraordinary communication methods, social skills, and time management.
Key Responsibilities- Provide exceptional customer service, by learning our products, to provide additional support to clients via phone, email, and in-person interactions
- Address customer inquiries, concerns, and requests promptly and professionally while maintaining accurate and detailed customer records in our CRM system
- Work with the VP of Sales to create and execute a growth strategy for quarterly and annual sales and profitability goals
- Develop a solid understanding of the characteristics and trends of all markets represented by our clients
- Develop quality relationships with industry influencers, potential new clients, and existing clients as appropriate, including via phone, online, and in-person
- Identify and grow opportunities within the existing client portfolio
- Travel as needed to meet with existing and potential clients, for tradeshow and industry events, and for internal GME events, as necessary (estimated travel up to 10%)
- Partner with Marketing and other business functions to enable Sales discussions, driving the growth of current and new clients
Skills, Knowledge and Expertise- Experience creating and growing a sales territory or category vertical is required
- Demonstrable experience in negotiating and meeting client requirements
- Marketing Research experience is preferred
- Broad knowledge and experience with technology
- Excellent interpersonal skills, organizational skills, and capacity to develop strategy
- Excellent written and oral communication skills
Applications are being taken exclusively online for this role, we look forward to learning how your talents will support the growth and vision of our organization!
This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
