Business Development & Client Engagement Manager!

The person hired for this position will assist Aon's U.S. Construction & Infrastructure practice on a national scale. Located in Chicago and reporting to the C&I Chief Commercial Officer, this individual will collaborate with senior leaders, producers, marketing teams, operations colleagues, carrier partners, and clients to promote growth objectives.

This position integrates growth initiatives, consultative sales, customer relationship management, client engagement, content marketing, and performance analysis. The successful candidate will convert market and client insights into effective strategies that strengthen connections, produce qualified opportunities, improve sales efficiency, and drive revenue growth!

*****This hybrid role (2-3 days onsite weekly) from a local Aon office.

What the day will look like

• Develop and implement business development, lead generation, and prospecting strategies that identify qualified opportunities, support client acquisition, and expand relationships with existing accounts.
• Partner with producers and business leaders on account strategies, strategic selling, opportunity qualification, cross-selling, client retention, and structured sales processes that support pipeline growth and improved conversion.
• Design and facilitate executive-level client engagement programs, including client councils, roundtables, industry forums, webinars, executive dinners, sponsorships, and thought leadership initiatives that strengthen relationships and Aon's market presence.
• Use AonConnect and other CRM and reporting tools to manage customer relationships and track pipeline activity. Analyze client and revenue data to forecast potential outcomes. Measure return on investment and translate findings into actionable recommendations.
• Carry out market research and competitive analysis, prepare project proposals and cases, and partner with internal and external groups to agree on priorities. Discuss agreements, arrange resources, and lead initiatives that promote strong growth.

How this opportunity is different

This opportunity combines commercial strategy, client engagement, analytics, marketing, and relationship management in one highly visible role. You will work directly with senior business leaders and producers. You will help build how Aon finds opportunities, engages clients, develops strategic partnerships, and offers building and public works insights to the market.

You will have the opportunity to influence national growth priorities, strengthen the sales process, and create client experiences that produce measurable outcomes. Your work will help connect market demand, pipeline forecasts, financial objectives, and business resources, supporting effective sales and operations planning.

The role also provides opportunities to expand your construction and infrastructure knowledge, strengthen your understanding of Aon's capabilities, and build experience across business development, strategic selling, account management, project management, and executive engagement. You will join a collaborative environment that values new ideas, continuous learning, shared accountability, and different perspectives.

Skills and Experiences that will lead to success

• Proven background in business development, sales, account management, client engagement, strategic marketing, or professional services, including identifying prospects, generating leads, qualifying opportunities, and supporting revenue growth.
• Managing professional partnerships requires strong skills such as understanding customer needs and developing account strategies. It also means influencing executive collaborators, negotiating mutually beneficial agreements, and building lasting relationships with clients, carriers, sponsors, and internal partners.
• Experience using CRM platforms, pipeline reporting, market research, competitive analysis, and data analysis to generate insights, forecast opportunities, inform decisions, and improve customer relationship management and sales outcomes.
• Strong project management and meeting facilitation capabilities, including defining objectives, developing project proposals and supporting arguments, creating plans and timelines, coordinating resources, guiding discussions, monitoring progress, and delivering measurable results.
• Excellent communication, presentation, and content development skills. Able to turn complex information into clear recommendations. Can align sales and operational priorities and engage audiences at various levels of an organization.

A few critical skills

• Business Development, Prospecting & Strategic Selling
• Account Management, Customer Engagement & Business Relationship Management
• CRM, Market Research, Data Analysis & Project Management

Education

• Bachelor's degree or equivalent professional experience.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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