Business Analyst, Technical - Mid

TekSynap$105K — $135K *
US-AnywhereRemote in Colorado, US
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • U.S. citizenship and active TS/SCI clearance required; polygraph testing mandatory.
  • Bachelor's degree in a relevant field and a minimum of 4 years' experience, or equivalent experience combinations.
  • Mid-level proficiency in Business Analyst responsibilities within classified IT environments.
  • Comprehensive understanding of technical principles, theories, and concepts in IT.
  • Ability to work under general direction and solve complex technical problems independently.
  • Strong communication skills and ability to collaborate as part of a technical team.

Responsibilities

  • Provide expertise in defining systems scope based on business and industry needs.
  • Study operational objectives to assess business functions and output requirements.
  • Analyze and develop business processing systems for various organizational needs.
  • Collaborate within a project team to offer technical guidance on system applications.
  • Devise solutions to address technical problems related to operational capacities.
  • Assist in system upgrades, configurations, and troubleshooting as required.
  • Recommend continuous improvements to ensure system efficiency and alignment with goals.

Benefits

  • Access to secure enterprise infrastructure and technology support in classified environments.
  • Opportunity to work within a PMO governance framework supporting government missions.
  • Collaborative work environment with cross-functional teams and government leadership.
  • Potential for further training and development in technical and analytical skills.
Full Job Description
Responsibilities & Qualifications

RESPONSIBILITIES

  • Provides expertise in the formulation of systems scope and objectives relative to the business plan and industry requirements.
  • Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
  • Analyzes business and technical processes to formulate and develop new and modified business information processing systems, such as production and inventory control systems, financial tracking systems, call center management, enterprise resource planning systems, and human resources systems.
  • Works independently or as a member of a project team responsible for providing technical guidance related to the business implications of the application of various systems.
  • Devises and/or modifies procedures to solve technical problems related to computer equipment capacity and limitations, operating time, compliance and form of desired results.
  • May assist with or lead upgrades, enhancements, data migrations, system configurations, and troubleshooting issues.
  • Offer ongoing recommendations for continuous improvement, ensuring that systems and processes remain efficient and aligned with organizational objectives.
  • Perform Business Analyst, Technical - Mid duties for the DIA CIO Infrastructure Services program in accordance with approved technical, security, quality, configuration, and change-control processes.
  • Coordinate assigned activities with Government representatives, program leadership, engineering, operations, cybersecurity, service owners, and other mission partners.
  • Maintain accurate technical, operational, and status documentation; identify risks, issues, dependencies, and corrective actions affecting assigned work.

REQUIRED QUALIFICATIONS

  • U.S. citizenship and an active TS/SCI clearance are required. A polygraph will be required for the position, and the employee must obtain and maintain all customer-mandated system and facility access.
  • Bachelor's degree from an accredited institution in an area applicable to the position plus at least 4 years of relevant experience.
    • OR Qualifying education and experience combinations: HS/GED plus 8 years; associate plus 6 years; bachelor plus 4 years; master plus 2 years; PhD plus 0 years.
  • Demonstrated mid-level proficiency performing Business Analyst, Technical - Mid responsibilities in classified or mission-critical information technology environments.
  • Career level with a complete understanding and wide application of technical principles, theories and concepts.
  • Working under only general direction, provides technical solutions to a wide range of difficult problems.
  • Strong written and oral communication skills and the ability to work independently and as part of an integrated technical team.
  • No legacy DoD 8570 baseline certification is identified for this position. If privileged-access or cybersecurity duties are assigned, the employee must satisfy the Government-designated DoD 8140 work-role qualification before performing those duties.

DESIRED QUALIFICATIONS

  • One or more of the following certifications are desired: CBAP or PMI-PBA, ITIL 4 Foundation, PMP.
  • Current training and hands-on experience with the tools, platforms, and mission processes used by the assigned service lane are preferred.
Overview

We are seeking aBusiness Analyst, Technical - Mid to join our team supporting the Defense Intelligence Agency (DIA) CIO Infrastructure Services (CIS) contract at Colorado. The DIA CIO Infrastructure Services program provides secure enterprise infrastructure engineering, operations, and technology-refresh support across classified environments. This mid PMO / Governance position performs government/business-hour mission support and supports reliable, secure, and mission-focused delivery in coordination with Government leads, program leadership, service lanes, and technical teams.

Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Location: Colorado - contractor SCIF (CONUS).
  • Type of environment: Secure contractor office/SCIF; on-site work is required. Remote work is not authorized for classified duties.
  • Noise level: Low to moderate
  • Work schedule: Full-time 5x8 day shift, Mon-Fri, approximately 06:00-14:30 local. Schedule may change, and evening, weekend, holiday, or on-call work may be required to meet mission needs.
  • Amount of Travel: Up to 10% CONUS travel to Government, contractor, or mission-support locations may be required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to grip, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds.

The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

  • U.S. Citizenship
  • Active TS/SCI security clearance required. A polygraph will be required for every position and must be obtained and maintained throughout the period of performance. The employee must maintain SCI access and all customer-mandated system and facility access.

OTHER INFORMATION

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Many positions require specific certifications and/or the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. Applicants who accept an offer of employment may be subject to investigations performed by TekSynap and/or the Government to verify the candidate meets the required qualifications and other eligibility requirements.

WAGE INFORMATION

Target salary range: $105,000.00 - $135,000.00. The salary range displayed is an estimate only and is not a guarantee of compensation or salary, and will be determined on several factors regarding the individuals particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees.

About TekSynap

TekSynap Careers

Joining TekSynap provides a unique opportunity to work with a team of professionals who are leaders in delivering advanced technological solutions. TekSynap, renowned for its commitment to innovation and leadership, offers a variety of job opportunities that cater to ambitious technology enthusiasts eager to drive digital transformation.

Explore Job Opportunities

TekSynap is actively hiring and offers a range of positions that encourage professional growth and skill development. Interested candidates can explore open positions that match their skills and career aspirations. TekSynap values diversity and inclusion, ensuring that all employment practices empower individuals from various backgrounds.

Experience Professional Growth

At TekSynap, career growth is not just a possibility but a priority. With comprehensive professional development and diversity training programs, employees are equipped to ascend in their careers through continuous learning and leadership opportunities. The company supports its team with the tools needed to succeed in their roles and beyond.

Internship Programs

For those starting their career journey, TekSynap’s internship programs provide a robust foundation in the tech industry. Interns gain hands-on experience, working alongside seasoned experts and participating in projects that foster real-world skills. These internships often lead to full-time positions, offering a seamless transition into the professional world.

Cultivating a Supportive Culture

TekSynap is dedicated to fostering a workplace culture that promotes teamwork, creativity, and employee well-being. The benefits at TekSynap go beyond the standard; they are designed to support a healthy work-life balance and include initiatives that cater to the holistic well-being of the team.

Networking and Innovation

Employees at TekSynap enjoy a dynamic work environment where innovation is at the forefront. Networking within the company is encouraged through various team-building and collaborative projects, enhancing the creative process and leading to groundbreaking solutions in the technology sector.

Prepare for Your Interview

For those looking to join TekSynap, preparing a tailored resume and honing interview skills is crucial. The company seeks candidates who are curious, creative, and ready to contribute to a team that is at the cutting edge of technology solutions.

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