Job Summary We are seeking a Business Analyst to support AI, automation, workflow, analytics, integration, and digital transformation initiatives. The ideal candidate will have strong experience in process analysis, requirements elicitation, workflow design, business-rule definition, exception analysis, stakeholder communication, and cross-functional collaboration. The role will work closely with architecture, AI/ML, engineering, integration, and QA teams to translate business requirements into implementable solution behavior. Key Responsibilities • Conduct remote workshops and interviews to capture workflows, roles, handoffs, inputs, outputs, rules, controls, exceptions, pain points, and manual workarounds. • Document process maps, requirements, user stories, use cases, acceptance criteria, decision rules, field definitions, and end-to-end traceability. • Define document, email, event, master-data, historical-data, test-data, and golden-set requirements for OCR, extraction, search, classification, recommendations, chat, and workflow automation. • Define validation points, approvals, human-in-the-loop decisions, confidence thresholds, exception routing, fallback, escalation, and audit requirements. • Partner with architects, AI/ML engineers, full-stack engineers, integration teams, and QA to translate requirements into implementable solution behavior. • Analyze API interactions, field mappings, business validations, error scenarios, and reconciliation outcomes from a functional perspective. • Maintain the backlog, open questions, assumptions, dependencies, decisions, risks, traceability, and change impacts. • Support refinement, demonstrations, defect triage, SIT, UAT, sign-off, deployment readiness, and knowledge transfer. Required Qualifications • Bachelor's degree in Business, Engineering, Information Systems, Computer Science, Operations, Supply Chain, or a related field. • 5+ years of experience as a Business Analyst, Functional Consultant, Process Analyst, Product Analyst, or Automation Business Analyst. • Experience supporting AI, GenAI, OCR/IDP, workflow automation, RPA, analytics, integration, or digital transformation initiatives. • Strong process analysis, requirements elicitation, current-state/future-state mapping, business-rule definition, and exception-analysis skills. • Ability to produce implementation-ready user stories, functional specifications, acceptance criteria, and test scenarios. • Experience working with documents, emails, APIs, enterprise data, approval workflows, and human validation processes. • Strong remote facilitation, documentation, analytical thinking, stakeholder communication, and cross-functional collaboration skills. Preferred Qualifications • Working knowledge of agentic AI, LLM extraction, conversational AI, search, classification, and recommendations. Competencies / Deliverables • Business analysis, process discovery, requirements elicitation, workflow design, business rules, human-in-the-loop design, backlog management, traceability, UAT coordination, remote facilitation, and stakeholder communication. • Primary deliverables include process maps, future-state workflows, requirements catalogue, user stories, acceptance criteria, rule and exception matrix, data/artifact needs, traceability matrix, UAT scenarios, decision log, and knowledge-transfer materials. Notes: Mandatory Areas Must have Skills - BA -5+ Yrs of Exp - AI/GenAI -2+ Yrs of Exp - Workflow Automation- Yrs of Exp -5+ Analytics Engineering- 5+Yrs of Exp - Domain Experience (If any ) - Healthcare Payer Preferred Location: Atlanta, GA / Dallas, TX Onsite Requirement - Y Number of days onsite -3 If onsite, provide Office Address - will be shared