Business Analyst

Chenega MIOS • $89K — $115K *
Natick, MA 01760In-Person
Enterprise Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • High school diploma or GED required; bachelor's degree in a relevant field preferred.
  • 2+ years of experience in Business Analysis or related technical roles.
  • Experienced in Agile environments, especially in requirements gathering and solution delivery.
  • Strong knowledge of Salesforce, including its standard/custom objects, workflows, and automation features.
  • Must have the ability to obtain a SECRET clearance and pass background checks.

Responsibilities

  • Collaborate with stakeholders to gather and document business requirements.
  • Translate business needs into user stories and functional requirements for Agile teams.
  • Facilitate stakeholder meetings, backlog grooming, and solution reviews.
  • Serve as a liaison between business stakeholders and Salesforce developers.
  • Analyze processes and recommend enhancements using Salesforce capabilities.
  • Support release planning and ensure requirements are met in product releases.
  • Participate in system testing, user acceptance testing (UAT), and defect resolution.

Benefits

  • 100% remote work environment.
  • Flexibility in working hours based on Eastern Time Zone Core Hours.
Full Job Description
Business Analyst

Remote

The Business Analyst serves as the liaison between business stakeholders, product owners, and the Agile Development Team to ensure mission requirements are accurately captured, analyzed, documented, and translated into Salesforce-based solutions. This role leverages both functional business analysis and technical Salesforce knowledge to support requirements gathering, backlog refinement, release planning, testing, stakeholder demonstrations, and solution delivery in a fast-paced Agile environment. The position plays a critical role in ensuring customer-driven solutions align with organizational objectives and Government mission requirements.

Responsibilities

  • Collaborate with Government stakeholders, product owners, users, and technical teams to gather, analyze, and document business and functional requirements.
  • Translate business needs into detailed user stories, acceptance criteria, process flows, and software requirements for Agile Development Teams.
  • Facilitate requirements elicitation sessions, stakeholder meetings, backlog grooming, sprint planning, and solution reviews.
  • Serve as the primary functional resource between business stakeholders and Salesforce developers to ensure solutions meet operational requirements.
  • Analyze existing business processes and recommend improvements through Salesforce platform capabilities, automation, and system enhancements.
  • Coordinate work products with Agile Development Teams and internal and external project stakeholders.
  • Support release planning activities and ensure customer requirements are incorporated into scheduled releases.
  • Participate in system testing, user acceptance testing (UAT), validation activities, and defect resolution efforts.
  • Review and validate Salesforce configurations, customizations, workflows, page layouts, record types, and business process implementations.
  • Develop and maintain functional documentation, requirements traceability matrices, process maps, and training materials.
  • Prepare and deliver stakeholder briefings, demonstrations, and presentations in support of program objectives.
  • Assist the MAT Project Director in customer engagements, program demonstrations, and executive-level communications across the Department of Defense.
  • Monitor project progress and identify risks, issues, dependencies, and opportunities for process improvement.
  • Work effectively in a remote environment during established Core Hours (Eastern Time Zone).
  • Perform other duties as assigned.


Qualifications

  • High school diploma or GED equivalent; bachelor's degree in information systems, Business Administration, Computer Science, or a related field preferred.
  • 2+ years of experience in Business Analysis, Systems Analysis, Salesforce administration, software development, or a related technical role.
    • Experience working within Agile software development environments, supporting requirements gathering and solution delivery.
  • Knowledge of Salesforce platform capabilities, including:
    • Standard and custom objects
    • Page layouts
    • Record types
    • Workflows and business process automation
    • Salesforce integrations and standard platform functionality
  • Experience developing:
    • User stories
    • Functional requirements
    • Acceptance criteria
    • Process documentation
    • Test scenarios and validation plans
    • Experience collaborating with technical teams to support Salesforce implementations, enhancements, and releases.
    • Experience supporting customer-driven technology solutions.
  • This position requires CUI access (ADP-III, IT-3, Tier 1 Investigation) and general user network permissions with the potential of obtaining a SECRET clearance.
  • Successfully pass background and drug screening


Knowledge, Skills, and Abilities:
  • Familiarity with Jira, Azure DevOps, Confluence, or similar Agile project management tools.
  • Understanding of software development life cycle (SDLC), release management, and Agile methodologies.
  • Strong business analysis and requirements management skills.
  • Ability to effectively communicate technical concepts to non-technical stakeholders and business requirements to technical teams.
  • Understanding of Salesforce platform functionality and business process automation.
  • Experience supporting Agile development teams using Scrum and related Agile methodologies.
  • Skilled in creating user stories, use cases, process maps, workflows, functional specifications, and acceptance criteria.
  • Ability to facilitate meetings, workshops, stakeholder interviews, and requirements elicitation sessions.
  • Familiarity with DevOps processes, CI/CD concepts, and software release lifecycles.
  • Experience supporting testing activities, including system testing and user acceptance testing (UAT).
  • Strong analytical, problem-solving, organizational, and critical-thinking skills.
  • Experience coordinating deliverables and collaborating across multiple functional and technical teams.
  • Familiarity with enterprise application environments that include integrations, customizations, and support for multiple business processes.
  • Knowledge of Salesforce integrations such as MuleSoft, Pulsar, and DocuSign is beneficial but not required.
  • Excellent written, presentation, and verbal communication skills, particularly in customer-facing and executive briefing environments.


Teleworking Permitted?

Yes

Teleworking Details

100% Remote

Estimated Salary/Wage

USD $89,900.00/Yr. Up to USD $115,000.00/Yr.

About Chenega MIOS

Chenega MIOS Careers

Joining Chenega MIOS offers a unique opportunity to become part of an exceptional team of professionals operating in a variety of fields. This company is renowned for its commitment to innovation, leadership, and professional growth, making it a prime choice for those looking to advance their careers.

Explore Job Opportunities

Chenega MIOS provides a plethora of job opportunities that cater to a diverse range of skills and interests. Each position at Chenega MIOS is designed to challenge team members while providing them with the tools to succeed. Prospective employees can expect to find themselves at the forefront of industry developments, working alongside seasoned professionals.

Experience the Culture and Benefits

Chenega MIOS is dedicated to fostering a workplace culture that values diversity and inclusion. Employees enjoy a comprehensive range of benefits designed to support both their professional and personal lives. From health and wellness programs to continuous learning and development opportunities, Chenega MIOS ensures that team members are well taken care of.

Internship Programs

For those beginning their career journey, Chenega MIOS offers internship programs that provide invaluable industry experience and exposure to real-world projects. Internships are a cornerstone of the company's commitment to nurturing new talent and equipping them with the necessary skills to excel.

Professional Growth and Development

Career advancement is a key focus at Chenega MIOS. Employees are encouraged to engage in ongoing professional development through workshops, seminars, and diversity training. The company supports career progression through leadership training programs that prepare individuals for future roles within the company.

Join the Team

Chenega MIOS is actively hiring and looking for individuals who are passionate, curious, and driven. Those interested in applying are encouraged to submit their resume and prepare for an interview process that values insight, experience, and a capacity for teamwork.

Networking and Innovation

At Chenega MIOS, networking and innovation go hand in hand. Employees are encouraged to collaborate across departments and utilize their unique perspectives to contribute to groundbreaking projects. This collaborative environment is integral to the company's success and helps foster a sense of community and shared purpose.

Stay Connected

Keep up to date with the latest from Chenega MIOS by exploring their Careers page for insights into the company's culture, upcoming job opportunities, and industry news. Personalize your experience by signing up for job alert emails tailored to your career preferences and discover the exciting and rewarding opportunities that await at Chenega MIOS.

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Learn more about Chenega MIOS
Industry
Education, Government & Non-Profit
* Ladders Estimates

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