API_BA3_TFAB_080726_CORA.docx

*** | SUPPLEMENTAL LABOR MANAGEMENT OFFICE

ADDITIONAL PROCUREMENT INFORMATION (API)

Title & Level

Business Analyst 3

Work Group Location

Vancouver, WA

Specialty

N/A

Offsite Work Eligibility*

Routine Telework Eligible

Organization

TFAB

Number of Days Onsite

1 days per Week

Hours

Full-Time, up to 40 hours

Additional Information

Overtime

10% anticipated

On-Call

No

Travel

Up to 5% local travel

FN Status

NOT open to Foreign Nationals

* Current telework, remote work and onsite support is based on BPA's business needs and is subject to change or termination at any time.

** Assignments with the "Remote" Designation must reside in WA, OR, ID or MT. Case-by-case exceptions may apply only when in the best interest of BPA.

OVERVIEW

Assignment

This contract Business Analyst assignment will provide high-level support and assistance to the Business Transformation (TFAB) organization, within the Field Strategy and Operational Excellence (TFA) group at *** (BPA). TFA provides support services including Work Planning & Evaluation (TFAW), Business Controls and Information (TFAI), and Business Transformation (TFAB) to the Transmission Field Services organization. This Business Analyst will work on initiatives, strategies, projects, and services that affect the operations, construction, and maintenance of the transmission system. This assignment will work collaboratively across various transmission organizations to assist BPA management with the support and execution of management-approved operational excellence initiatives.

Organization

Business Transformation (TFAB) is responsible for the development and implementation of the Transmission Field Services change initiatives. This function is responsible for portfolio management, project management, change management, and business process management. TFAB develops and implements a standardized objectives-based project management approach to ensure reliable and consistent outcomes based on factors such as available resources, cross-functional and portfolio integration requirements, effectiveness of cost and project management controls, and level of effort required for project completion. TFAB provides centralized oversight and management of in-flight projects and coordinates process improvement and program evaluation activities to ensure timely completion within project scope, cost, and schedule.

ASSIGNMENT RESPONSIBILITIES

Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.

Collaborate and communicate with a wide variety of internal technical and business experts, including the assigned Project Manager (PM) in both individual and group settings to assist with and recommend project team requirements.

Provide recommendations to management at all levels to assist in building leadership/sponsorship capabilities and address change management (CM) initiatives.

Provide information and recommendations to project and leadership teams on change management:

Develop/draft and recommend new or revised change management processes, procedures and/or workflows to meet/address customer/end-user requirements.

Facilitate Transmission projects and project initiatives by assisting BPA managers in developing and implementing BPA management-approved change plans and materials in the areas of sponsorship, training, communication, guidance, resistance management, and change management.

Assist management with development and implementation of change plans and strategies through various feedback loops or measurements.

Support the implementation of new programs and initiatives including drafting proposed roles and responsibilities, processes, and infrastructure to support sustainment.

Monitor effectiveness of change plans and strategies, recommending improvements for management consideration to gain maximum benefit. Alert stakeholders, including the appropriate BPA manager, of any risks that may negatively impact project scope or schedule; provide mitigation recommendations for BPA manager review and acceptance; implement BPA management-approved actions.

Collaborate with other CM Specialists to share best practices, help with critical needs, and coordinate on Transmission-wide initiatives. Use Prosci methodology as well as new data sources to assess change saturation within Transmission Services and make appropriate recommendations to project teams, sponsors, and stakeholders.

Promote, assist, and support seamless organizational change across departmental boundaries as requested.

Maintain and improve change management toolkits (e.g., deliverables, templates, techniques) that are simple, effective, and designed for different audiences. Validate change management strategies, plans and tools align with BPA's Human Resources strategy.

Collaborate with BPA manager, stakeholders, project teams, and/or other parties to create/draft and recommend a comprehensive communication strategy; assist with implementation activities as requested. Provide expertise and assistance to BPA managers and Project Managers (PMs) to validate quality deliverables on a wide range of communication mediums and topics.

Support business stakeholders and the facilitation process for gathering and analyzing information using standard tools and approaches to:

Clarify business operations, functions, problems.

Document/map the current and future state.

Identify solution alternatives, evaluate the alternatives, and define procedures.

Provide process and organizational expertise for facilitating, planning, and executing approved business operations and change initiatives consistent with TF's strategic business objectives.

Research, interview internal BPA customers/end-users, stakeholders, and other interested internal parties to gather and understand customer/end-user requirements and business processes, procedures, or workflow development, present solution recommendations for BPA management, executive, and stakeholder consideration and approval.

Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs; incorporate findings and insights into project and change management plans, decision-making information, and recommendations.

Evaluate proposed and in-flight Transmission Field Services initiatives and assist BPA management in preparing business cases by documenting the information to support Transmission Field Services initiatives, including:

Financial planning

Decision-making

Risk assessment

Strategic planning

Internal controls

Process management

Utilize software sufficient to integrate requirements into on-going project management activities.

Assist with developing holistic assessments of operational, cultural, and organizational capabilities, resources, and risk factors and recommend whether ongoing programs, projects, operational processes, and IT support systems should be continued, eliminated, or redesigned to verify initiative outcomes can be successfully managed, integrated, and implemented.

Assist in risk analysis to identify possible outcomes based on factors such as available financial programming levels, cross-functional and portfolio integration requirements, effectiveness of cost and project management controls, and level of effort required for project completion.

Coordinate planning and execution milestones, schedules, and tasks to facilitate successful completion of assigned initiatives. Identify project deliverables and deadlines, including coordination of communication plans, change management plans, "as is" and future state assessments, user guides, desk manuals, and other necessary support tools.

Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Assist in validating official records are accurately maintained for auditing purposes.

Recommend program evaluation criteria and procedures that incorporate performance metrics, compliance requirements, and lessons learned.

Recommend programmatic and process changes to executives and functional managers based on trends and stakeholder feedback.

Provide organizational and process analysis, reengineering, program planning and evaluation, and transition planning to facilitate the successful development and implementation of Transmission's business and strategic initiatives.

Assist with analyzing organizational structure, functions, and processes to recommend changes for more effective allocation of resources, personnel utilization, processes, systems and controls, operational methods, and organizational efficiency. Recommend methods for enhancing the efficiency and effectiveness of projects, programs and procedures through process modification and application of evolving technology.

Maintain regular, consistent, and effective communication regarding project/assignment status and concerns, with appropriate parties, including the BPA manager, project manager, stakeholders, project team, etc.

Collaborate with subject matter experts to convey the BPA management-approved technical vision and to analyze potential tradeoffs between usability and performance needs; work with project PM and appropriate BPA manager/personnel to reconcile and recommend acceptable "tradeoffs" for BPA management determination.

Develop/draft documentation to 1) validate repeatability of processes; 2) facilitate training on new analytical tools; and 3) support business continuity and knowledge transfer.

REQUIREMENTS

Education & Corresponding Experience (required on matrix)

A degree in Business Administration, Business Management, Accounting, Computer Science, Organizational Development, or a closely related field is preferred.

With an applicable Bachelor's degree, 8 yrs of experience is required.

With an applicable Associate's degree, 10 years of experience is required.

Without an applicable degree, 12 years of experience is required.

Experience should be direct work experience and knowledge of analysis and change management principles and methodologies with a solid understanding of how analytics and change management support the change process and how individuals experience and navigate transitions.

Required Technical Skills & Experience (required on matrix)

Demonstrated experience in leading and providing Change Management programmatic set up and support to organizations.

Experience with project and change management approaches, tools, and phases of the project lifecycle.

Experience with large-scale organizational change efforts.

Intermediate proficiency in Visio (flowcharts), MS Project, Access, and SharePoint.

Technical interviewing skills:

Possess functional/process interviewing skills within a business environment.

Possess ability to facilitate groups through process design and requirements-gathering sessions.

Preferred Skills & Experience (optional on matrix)

Certified Business Analysis Professional (CBAP) designation.

Certified Change Management Professional (CCMP) designation.

Experience with International Institute of Business Analysis (IIBA) methods.

Experience with the Prosci methodology for Change Management.

Additional Requirements (not required on matrix)

Valid U.S. Driver's License is required.

Appendices

The following appendices apply to this assignment and may be downloaded from the Fieldglass Reference Library:

Offsite Work

Training Expectations (Worker is expected to keep current on the latest technologies and skills required for the assignment.)

Attendance at all conferences, workshops, training, etc. must be pre-approved by SLMO. Requests will be reviewed on a case-by-case basis. Approval is subject to the most current guidance provided to SLMO by BPA or DOE and is subject to change at any time. SLMO reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and be submitted via an expense sheet in Fieldglass.

CLOSELY ASSOCIATED RESPONSIBILITIES & REQUIRED ASSOCIATED MITIGATION MEASURES

The following is a list of potential inherently governmental risk areas and the measures that SLMO-Compliance has determined must be in place, via processes and procedures, to mitigate the associated risks. The BPA manager's acceptance of the API or CWSD serves as their attestation that all applicable mitigation measures listed below are or will be established and adhered to in their organization.

Area of potential Closely Associated / Inherently Government function

Mitigation Measures

Access to Confidential / Sensitive Information

CFTE must sign NDA (Non-Disclosure Agreements) at beginning of assignments. (Does not apply to Craft assignments)

CFTE must complete annual Information Security and Privacy Awareness training.

CFTE must complete and pass background investigations of an appropriate level.

Acquisition Planning / Source Selection

CFTE are not permitted to serve as "voting" members for acquisition selections.

All purchasing decisions must be made by appropriate federal personnel (Contracting Officers).

All acquisition documents (requirements,
SOW's, evaluation criteria, etc.) must be reviewed, finalized and approved by appropriate BPA federal personnel.

Only Contracting Officers are authorized to obligate BPA funds.

Agency / Org Planning

All drafts, documents, materials and recommendations must be reviewed, finalized and approved