Aviva

Broker Relationship Manager

Aviva$90K — $110K *
US-AnywhereRemote in Canada
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree or equivalent experience
  • CIP designation preferred
  • 8-10 years in the insurance industry
  • Experience in portfolio management and marketing
  • Strong commercial insurance knowledge
  • Analytical and decision-making skills
  • Proficient relationship management skills

Responsibilities

  • Monitor performance metrics and business mix for brokers
  • Identify strategic business opportunities with broker partners
  • Coordinate and support brokers as their main contact
  • Provide innovative solutions to brokers' business challenges
  • Align sales and marketing efforts with brokers' business plans
  • Manage profitability and broker portfolio discipline
  • Utilize analytics to uncover trends and issues affecting business

Benefits

  • Compelling rewards package including base salary and annual bonus potential
  • Retirement savings and share plan options
  • Health benefits and wellness programs
  • Hybrid flexible work model
  • Outstanding career development opportunities
  • Support for professional development education
  • Competitive vacation package with an option to purchase additional days
  • Programs promoting diversity and inclusion in the workplace
  • Corporate wellness initiatives for physical and mental health support
Full Job Description
The Opportunity

We are seeking a dynamic Broker Relationship Manager for the BC region. In this pivotal role, you will act as a comprehensive business consultant, driving all aspects of our business relationships. Your mission is to help brokers get the best out of the Aviva partnership and become trusted resource for their business overall.

You will focus on profit management, identifying strategic business opportunities, fostering partnerships, and leading marketing campaigns across all lines of business, including Personal Lines and Commercial Lines. The variety and scope of the role requires a strong business acumen and eagerness to continuously develop your skills.

Join our team and make a difference!

What you'll do:
  • Ongoing performance management, including monitoring mix of business, new business support, LR and retention trends, and other key success indicators
  • Identify strategic opportunities with broker partners, including succession planning gaps, merger or acquisition potential, business planning, digital readiness and portfolio transfers
  • Act as the single point of contact for a broker partner, coordinating and orchestrating internal and external resources as vital
  • Provide brokers with creative solutions to their business challenges, strengthening our partnerships
  • Drive sales and marketing activities by aligning to the business plan, help brokers to grow their portfolios with Aviva
  • Profit management through disciplined broker / portfolio management
  • Give brokers insights into their portfolios to help them manage their business (and ours)
  • Use analytics to identify trends, mix of business problems, LR issues, etc.
  • Business planning and execution through the development of plans with brokers that align with Aviva's territorial and line of business objectives
  • Identifying strategic opportunities via portfolio transfers that add profitable volume to a broker's book of business and identifying acquisition targets as well as consolidators
  • Distribution assessment activities to fill any gaps
  • Relationship management through building and strengthening relationships with principals, mid-managers, key producers and frontline staff
  • Drive performance improvement tactics where applicable
  • Develop solutions and find answers for their brokers by understanding their individual needs and providing expertise on how they can grow their business with Aviva.


What you'll bring:
  • University - undergraduate degree or equivalent experience
  • CIP designation an asset
  • 8-10 years of related experience in the insurance industry
  • Portfolio management and marketing experience
  • Proven commercial insurance experience/strong commercial insurance acumen
  • Pipeline management / opportunity tracking
  • Strong analytical and decision-making capabilities
  • Relationship management skills
  • Customer and results focused
  • Strong networking capabilities
  • Very strong business management (business plans, marketing plans, metrics, understands business drivers) capabilities
  • Sophisticated negotiation skills
  • Strategic problem solver
  • Excellent oral and written communication skills


What you'll get :

  • The salary band for this position ranges from $90,000 to $110,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
  • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Hybrid flexible work model .
  • Outstanding career development opportunities.
  • We'll support your professional development education.
  • Competitive vacation package with the option to purchase 5 extra days off per year.
  • Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
  • Corporate wellness programs to support our employees' physical and mental health.


This job advertisement is for an existing vacancy which has been posted both internally & externally.

About Aviva

Natural health retailer and resource. Aviva promotes a holistic approach to your health and well-being through proper nutrition and a healthy, natural lifestyle. Aviva operates a retail store in Winnipeg, MB Canada and serves customers across Canada and around the world through www.avivahealth.com. Everything for healthy living.

Aviva Careers

Joining Aviva presents a prime opportunity to be part of a team that values leadership, innovation, and diversity in the workplace. Aviva, a leading insurance and financial services company, offers a variety of job opportunities that cater to a range of skills and professional interests, making it an ideal place for career growth and development.

Explore Job Opportunities

Aviva is actively hiring and continuously seeks passionate, creative, and solution-driven team players. Search open positions that match individual skills and interests in areas ranging from finance to technology. Each position at Aviva offers the chance to work with a global team that drives industry-leading solutions.

Experience Professional Growth

Aviva is committed to the professional growth of its employees. The company offers unmatched training, development, and certification support, allowing every team member to reach their full potential. Leadership and diversity training are integral parts of Aviva's commitment to fostering an inclusive environment.

Internship Programs

Start a career at Aviva with an internship that offers real-world experience and networking opportunities. Aviva's internships provide a robust platform for learning and applying practical skills in a dynamic setting, preparing interns for full-time positions within the company.

Benefits and Culture

Aviva is renowned for its employee benefits and positive company culture. The company prioritizes the well-being and satisfaction of its team, offering comprehensive benefits that enhance both personal and professional life. Aviva's culture is built on a foundation of respect for diversity and an ongoing commitment to inclusion.

Innovation and Networking

At Aviva, innovation is at the core of all operations. Employees are encouraged to lead transformation projects and introduce new strategies that drive growth and efficiency. Networking within Aviva provides connections to industry leaders and peers who are equally eager to share insights and collaborate on projects.

Career Advancement

Aviva believes in nurturing talent and providing employees with opportunities for advancement. Whether through promotions, cross-departmental moves, or leadership roles, team members have numerous paths to elevate their careers.

Join the Aviva Team

Interested candidates are encouraged to apply. Prepare a resume, practice for the interview, and explore the exciting employment and career opportunities at Aviva. Personalize job alerts to stay informed about the latest news and positions that align with career preferences and skills.

Stay Connected with Aviva Careers

Keep up to date with career tips, insider perspectives, and industry-leading insights—all from the professionals who are part of Aviva. Explore what it means to work at a company where innovation, leadership, and diversity are valued above all.

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Learn more about Aviva
Size
28,596 employees
Industry
NASDAQ

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