About the RoleOpenAI's brands are trusted by hundreds of millions of users around the world. As awareness and adoption of OpenAI's products continue to grow, so does the volume and sophistication of brand abuse, including impersonation, scams, copycat applications, fraudulent websites, social media misuse, and other forms of online infringement.
We are seeking an experienced Brand Protection Manager to build and operate OpenAI's global brand protection program. This role will lead efforts to identify, prioritize, and address misuse of OpenAI's brands across websites, social media platforms, app stores, marketplaces, advertising networks, and other online ecosystems.
The ideal candidate combines strong operational execution, investigative instincts, and program management skills. They are comfortable working across Legal, Marketing, Comms, Security, Trust & Safety, and external partners to address emerging threats and develop scalable enforcement programs. This role will lead OpenAI's Brand Protection & Operations function and help ensure that OpenAI's brands remain trusted, protected, and resilient as the company continues to grow globally.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:- Build and operate OpenAI's global brand protection program.
- Monitor and respond to misuse of OpenAI brands across websites, social media, marketplaces, app stores, advertising platforms, and emerging online ecosystems.
- Develop and manage programs to protect OpenAI products, services, and associated brands.
- Coordinate investigations and enforcement efforts across online and offline channels.
- Partner with product, marketing, security, trust & safety, and legal teams to address brand abuse and emerging threats.
- Develop enforcement playbooks, prioritization frameworks, and escalation processes.
- Manage relationships with brand protection vendors, monitoring providers, and enforcement partners.
- Build scalable operation infrastructure capable of supporting OpenAI's rapidly growing brand portfolio.
You might thrive in this role if you have:- 10+ years in brand protection, online enforcement, platform enforcement, and related areas.
- Experience managing large-scale online enforcement programs.
- Familiarity with domains, marketplaces, app stores, social platforms, and digital fraud ecosystems.
- Strong operational and analytical skills.
- Ability to prioritize among large volumes of enforcement activity.
- Experience working cross-functionally and scaling programs.
